Probe CX

About

Probe CX, a global customer experience arm of Probe Group, delivers digitally-enabled CX solutions that blend advanced technology with a people-first mindset. Their portfolio spans customer management, intelligent automation, IVR/NLP, RPA, credit and collections, and full-service contact centres, enabling scalable, end-to-end experiences across more than 11 industries. With over 40 years of expertise, Probe CX focuses on unlocking hidden CX value through data-driven insights and workforce transformation. The company’s distinctive edge lies in its commitment to diversity, accountability, and sustainable practices, positioning it as a trusted partner for next-generation CX transformation.