Service NSW

Service NSW is the leading public-facing customer service agency for the state of New South Wales, Australia.

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Company facts

Employees
5,000
Headquarters
Australia
Type
Government

About

Service NSW is the leading public-facing customer service agency for the state of New South Wales, Australia. As part of the Department of Customer Service, we provide convenient access to a wide range of government services for individuals and businesses, including Roads and Maritime Services, Births, Deaths & Marriages, Fair Trading, and support for Small Business. We are dedicated to delivering exceptional customer experiences through a multi-channel approach – online, phone, and a network of over 107 service centers across NSW, with a strong presence in regional areas. Service NSW prioritizes continuous improvement, leveraging customer feedback and best practices to ensure efficient and accessible service delivery.