Accommodation Management Officer
Proposed Interview Date: Week Commencing 20 July 2026
Closing Date: Sunday 12 July 2026
Contract Type: Permanent
Salary Range of £29,170.80 - £31,761.26 per year pro rata
Working Pattern: Various Hours per week, 2 week shift pattern including every second weekend
Location: 2 x Kirkcaldy & 1 x Glenrothes
Supporting Statement
As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement.
Job Details
Fife Council provides Temporary Accommodation for homeless customers awaiting statutory assessment or allocation of a permanent tenancy where no other suitable accommodation option is available to them.
The role of the Accommodation Management Officer is to admit customers into temporary accommodation and provide them with support and information during their stay.
The aim of the role is:-
To admit and book customers out of homeless accommodation units in accordance with process and procedure.
To assist with completion of claims for housing benefit and other paperwork as necessary for those entering or residing in temporary accommodation
To give appropriate guidance and assistance to homeless customers during their stay in temporary accommodation.
To maintain occupancy agreements and inventories accurately at all times
Carry out appropriate tasks and co-ordinating services when rooms become vacant to enable the best use of temporary accommodation to maintain the standard of all parts of the building
Monitor the standard, cleanliness, repairs and maintenance and furnishings in accommodation. Take appropriate action where necessary to maintain standards to enable homeless people to be provided with a good standard of temporary accommodation.
The Person
If you meet the essential criteria below, we would like to hear from you:
Qualified to SVQ Level 3/SCQF Level 6, HNC in a relevant Housing, Health or Social Care Qualification or willing to work towards and achieve required qualification.
Experience in providing a high quality of service to a cross section of vulnerable customers with varied support needs
Operate in a lone working environment
Good verbal and written communication skills
An understanding of equality, diversity and the discrimination which affects homeless people
Demonstrate professional boundaries and maintain confidentiality
Ability to provide a regular and effective service
Flexibility to work on a rota basis, including unsocial hours
Further Information
Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile
How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services.
Directorate Information - Council Department information
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Alternative Formats - Job information can be made available in alternative formats, to make a request please e-mail transactions.recruitment@fife.gov.uk
For further information please contact: Donmarie Sweeney, Donmarie.Sweeney@fife.gov.uk