Account Analyst (Palapye)

To support the Customer Consultants, by enabling operational effectiveness to Sales Support. To ensure that the customers’ banking needs are identified and fulfilled efficiently and effectively, while managing the risks associated with new accounts, mandates and specimen signatures. To maintain a high level of integrity and ethical standards. To deal with all credit related issues in the branch i.e., follow up on loan applications, liaise with customers telephonically etc.

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce or equivalent

Experience Required
Client Coverage
Personal and Private Banking
3-4 years
Former branch experience in branch processes, products and systems.

Behavioral Competencies

Documenting Facts
Interpreting Data
Convincing People
Taking Action
Completing Tasks
Following Procedures
Showing Composure
Team Working

Technical Competencies

Data Management
Customer Understanding
Banking Process and Procedures
Product Related Systems
Product Knowledge
Cross and Up-Selling