Account Coordinator

Job Description

THE OPPORTUNITY
MiQ is looking for a sharp and driven Associate Account Manager to join our -- team. The candidate will help support our Account Management team with campaign management troubleshooting, while learning what it takes to run your own accounts. The role offers the opportunity to join an innovative
company, with award winning culture and ambitious growth plans. The AAM will be tasked with growing existing business through delivering best-in-class service for clients, strategic insights presentations, and upholding internal operational excellence. You’ll have the opportunity to work collaboratively with Sales, Trading, Product, and Analytics on some of the world’s most well known brands.

WHO YOU ARE

YOUR PERSONALITY
We love different personalities at MiQ and strive to build teams constructed with diverse backgrounds and inclusive points of view. That said, we firmly believe that our values bring us together and we look for people who align with our values below.
● Passion – We love and live what we do.
● Determination – We always find a way to ‘figure it out’.
● Unity – We hold each other accountable. We win and lose as a team.
● Agility – We anticipate the unexpected, embrace and adapt to change.
● Courage – We dare to think unconventionally.

WHAT YOU’LL BE DOING

In the role you will be accountable for, but not limited to, the following:

Client Service:
● Support a portfolio of clients and ensuring that all are performing optimally; working in partnership with Trading team to ensure campaigns are pacing and performing as desired
● Learn what it takes to present best in class insight reports that blend campaign performance and real business challenges, telling a story with our MiQ data

Project Management:
● Confirm all relevant information needed for a successful campaign is received as part of launch email (checklist provided) and troubleshoot any campaign challenges alongside team
● Schedule ongoing check-ins with team + client; ensure timely delivery of all client reporting and ad hoc requests

Internal Collaboration:
● Collaborate with internal teams within your region to encourage ongoing improvement to our process and efficiency
● Attend all AM-related trainings and completion of Accreditation modules to ensure product knowledge remains current

Communication:
● Crisp and clear communication to external partners/clients or internal stakeholders flexing communication style to persuade others and influence positive outcomes
● Proactively seeking opportunities to go above and beyond for clients and internal team members

Innovation:
● Open to receiving and trying new ideas, processes, or ways of working
● Strategize with senior team members to provide proactive advice to help our clients solve their business challenges.

YOUR QUALIFICATIONS
● 0-2 years of advertising technology and/or media planning experience
● Interest in technology and aptitude to learn new tech quickly; detail-oriented with an ability to prioritize projects/tasks simultaneously and to completion
● Ability to share ideas, look for efficiency in process, and remain humble when learning from others
● Experience with Microsoft Office Suite, including pivot tables, chart-making, and presentation building a plus!
● Alignment with MiQ's core values

WHO WE ARE
We’re MiQ, a programmatic media partner for marketers and agencies. We connect data from multiple sources to do interesting, exciting, business-problem-solving things for our clients. We’re experts in data science, analytics and programmatic trading, and we’re always ready to react and
solve challenges quickly, to make sure our clients are always spending their media investments on the right things in the right places.

Our business keeps growing and our company keeps getting better because we keep hiring smart new people.

People who can challenge conventions and shake things up. People who want to connect with people all over the world to make great things happen. People who are as excited by the opportunities of programmatic marketing as us.

If that sounds like you, we’d love to hear from you.

WORKING AT MIQ

OUR COMMITMENT TO INCLUSION AND DIVERSITY
Inclusion and diversity are core values at MiQ. Ensuring that we have a workplace which is safe and comfortable for everyone and embraces different ideas, different positions, and different people from all backgrounds is critically important to us. We are looking for passionate and determined people to
join our team.

If you are open to sharing a bit more about yourself we greatly appreciate people taking the time to self-identify through the EEOC section of the application. This information ensures that we are able to capture an accurate picture of our candidate pool, helping us to design and drive recruitment strategies to help us build a diverse workforce.

Completion of the form is voluntary. Whether you choose to complete it or not, your decision will not be considered in the hiring process or thereafter. Any information that you do provide will remain confidential.

BENEFITS PERKS - US MARKET
Health benefits - covering medical, dental, vision with HSA and FSA options
Company paid basic life and long-term disability plans
An Employee Assistance Program (EAP)
Paid maternity and paternity leave
A Nursing Mother’s Program
Generous PTO policy in addition to paid holidays
Tax Free Benefits (Commuter/Health/Dependent Care)
Continuous education and training
An open office and casual work atmosphere

MiQ pay philosophy/ transparency.

For individuals assigned and/or hired to work in Chicago, MiQ is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Chicago and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At MiQ, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current compensation range for this position is $60,000 - $75,000. This range may vary for positions outside of Chicago as it has not been adjusted for the applicable geographic differential associated with the location where the position may be filled and does not take into account our bonus and commission structures.

Regardless of location, candidates can expect during the first few conversations with MiQ’s Talent team and Hiring Managers to share any approved budget and details on our competitive bonus and commission packages. Please take a moment to view the MiQ I.D.E.A. Report to learn more about our approach to creating equitable compensation for our people.

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Equal Opportunity Employer

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