Account Director

**must be able to work hybrid in NYC/Boston/Chicago*

Summary

The Account Director (experiential/events) grows client relationships and revenue through the effective delivery of Jack offerings, working with members of the agency's senior leadership team, serving as a trusted advisor to the client, and leading cross-functional teams to deliver flawless brand experiences for B2C clients.

Responsibilities

Great work

• Understand clients' business and business issues and serve as a trusted advisor to drive effective solutions
• Develop solutions that leverage agency offerings and are mutually beneficial for the client and the agency
• Develop, write and present incremental project proposals, scopes of work, schedules and staffing plans
• Build and maintain effective client relationships, ensuring that all client needs are listened to, understood and responded to in a timely way
• Ensure clear communication to the client regarding roles and responsibilities, scope, budget, schedules and project status/ action items
• Responsible for project process from planning to creative through execution
• Partner with Strategy to develop and implement measurement metrics
• Accountable for fiscal health of account(s) and overall revenue, and growth;
• Oversee collaboration of cross-disciplinary internal teams
• Confidently negotiate with external parties, such as influencers and media partners in order to create successful collaborations on behalf of the client
• Ensure that an opportunity brief is developed to set the stage for strategy development
• Collaborate with Strategy and Creative to ensure all creative content and agency solutions address the business need
• Contribute new ideas in creative brainstorms to generate ideas for clients, represent client interests and clearly communicate to internal team
• Be a champion of extraordinary work – by providing inspiration, leadership and expertise in the agency’s offerings
• Exceed expectations with the overall quality of the work (ideas and impact), yielding recognition from the industry, award shows and our clients

Grow business

• Grow client revenue and oversee client profitability, resulting in year-over-year growth
• Lead new business opportunities through internal process: qualifying opportunities, lead/oversee pitch process, own deliverables (RFP or pitch deck)
• Act as subject matter expert on best practices bringing to bear significant experience and insight daily
• Partner with Brand Marketing to develop Award submissions and Case Studies

Grow people

• Ensure regular team meetings and manage communications between team members, ensuring all deadlines are met
• Coach and oversee junior team members on execution of all individual job details
• Develop talent of junior team by providing challenging assignments and ongoing constructive feedback

Qualifications

• 8+ years of experience with some of them being in an experiential agency environment OR events and business leadership capacity
• Growth oriented with a track record and willingness to grow revenue and expand your assigned accounts
• Interested in and capable of eventually managing direct reports and mentoring others
• Inspire and drive a spirit of teamwork and collaboration
• Demonstrates ability to anticipate and resolve team challenges in a complex environment
• Lead / facilitate collaboration among internal and client teams
• Effectively present to diverse groups of varying size
• Clearly communicate understanding of client objective and goals to internal teams
• Create and communicate a cohesive plan or strategy
• Lead and influence conversations
• Proven success as a trusted advisor to the client
• Demonstrates subject matter expertise and industry knowledge
• Exhibits deep knowledge of client marketing and business objectives
• Demonstrates financial fluency and ability to manage complex budgets and forecasts
• Can solve complex problems or issues independently and expeditiously

#LI-SC1