Account Manager
BBI is a global data engineering consulting firm that empowers clients to effectively scale and modernize. We combine \nengineering fundamentals and innovative tools to execute business\-critical, end\-to\-end projects on\-time and on\-budget. \nWe offer expert services across Data Integration, Data Modernization, Data Migration, Data Architecture, Platform \nSupport, and Application Services. Our goal is to provide business value in the most effective way for our clients so clients \ncan focus on growth.
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Position Summary<\/b>
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We are looking for a talented and seasoned Account Manager to become a key part of our team. The ideal candidate will \nspearhead efforts to expand our client portfolio while strengthening partnerships with our existing customers. This \nposition demands a proactive professional who can utilize their industry knowledge, nurture valuable relationships, and \npropel revenue growth in alignment with our organization's strategic objectives.
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Essential Duties<\/b>
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\u2022 Client Relationship Management and Growth: Oversee client relationships within the assigned account portfolio, \nfostering new connections and enhancing engagement with existing clients to strengthen partnerships and drive \ngrowth.
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\u2022 Revenue Oversight: Manage profit and loss (P&L) across the portfolio, including margin optimization, financial \nforecasting, budgeting, reporting, invoicing, and collections to ensure financial health.
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\u2022 Account Strategy and Governance: Develop comprehensive account plans, identify opportunities to pursue, and \nestablish effective processes for monitoring, control, and reporting to ensure strategic alignment.
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\u2022 Business Development and Logo Acquisition: Establish new client relationships and leverage existing networks to \nsecure new business (\u201clogos\u201d) while scaling partnerships with current clients.
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\u2022 Contract Management: Draft, review, and update key contractual agreements, such as Master Service Agreements, \nNon\-Disclosure Agreements, Statements of Work, and Change Orders, ensuring compliance and clarity.
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\u2022 Delivery Excellence: Collaborate with delivery teams and stakeholders to uphold quality standards, ensuring \ncommitments to clients are met with precision and efficiency.
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\u2022 Talent and Resource Management: Develop staffing plans to support client contracts and new business \nopportunities. Partner with internal teams to manage performance, foster training, and implement professional \ndevelopment to align with delivery needs.
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Qualifications<\/b>
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\u2022 Educational Qualifications: Bachelor's degree in a relevant discipline, such as Business Administration, Computer \nScience, or Engineering.
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\u2022 Professional Experience: A minimum of 15 years in the professional services and consulting industry, showcasing \nextensive expertise.
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\u2022 Customer\-Centric: Demonstrated Customer\-Centric Mindset by prioritizes client satisfaction and long\-term \nretention over short\-term gains, acts as a trusted advisor, providing proactive recommendations and quickly \naddresses client concerns and ensures swift issue resolution.
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\u2022 Core Competencies: Demonstrated proficiency in business development, program management, project \nmanagement, and delivery management.
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\u2022 Proven Account Management Skills: A successful history of excelling as an Account Manager in fast\-paced and \nrapidly evolving environments.
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\u2022 Proven Project & Program Management Skills: Demonstrated, strong past experience in Project Management \nexpertise and able to provide guidance/mentoring/support across multiple teams managed by PMs.
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\u2022 Relationship Building: Established ability to engage and build connections at all organizational levels, including \ntechnical teams, senior managers, directors, and C\-Suite executives.
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\u2022 Executive Presence: Demonstrates outstanding leadership skills with the ability to inspire, guide, and influence \nteams and stakeholders effectively at all organizational levels.
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\u2022 Proposal Expertise: Hands\-on experience in creating, developing, and presenting compelling proposals.
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\u2022 Leadership and Communication: Strong leadership, interpersonal, communication, and presentation skills that \ninspire collaboration and trust.
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\u2022 Consulting Engagements: Diverse experience in technology and business consulting, particularly in Data \nManagement and Data Engineering.
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\u2022 Technological Proficiency: Knowledge of innovative technologies, such as Cloud computing, AI/ML concepts, \nGenerative AI, and other digital transformation and data engineering solutions.
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\u2022 Collaborative Teamwork: Extensive experience working with large, geographically dispersed teams within a \nmatrixed organizational structure.
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Preferred<\/b>
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\u2022 Post\-graduate degree or MBA.
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\u2022 Project Management Certification: Certification in project management, such as PMP.
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\u2022 Scrum Master Certification.
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\u2022 Project Management Methodologies: Knowledge of project management methodologies, such as Agile, Scrum, or \nWaterfall.
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\u2022 Project Management Tools: Proficiency in project management tools, such as Asana, Trello, MS Project, or Jira.
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