Account Manager

C.H. Robinson is seeking an Account Manager to join our team in Monterrey, Mexico. Our Account Managers are trusted, strategic partners to companies around the world. This is your chance to align with our customers to meet their supply chain and logistics needs, adding value as a trusted logistics advisor. You will manage a group of existing accounts to build strong, long-term relationships with key contacts. You’ll be empowered to manage and grow existing accounts by bringing forth new services, and expanding on existing services offered, with a focus on increasing efficiency, adding value, maximizing profitability through the account’s supply chain.

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy.

**The internal deadline to apply is Friday, June 19th at 8:00 am CST.

Responsibilities:

  • Develop account relationships with contacts at multiple levels within customer organizations
  • Identify opportunities to further penetrate accounts by selling C.H. Robinson’s diverse portfolio of services
  • Design solutions and help our customers solve their supply chain challenges
  • Oversees successful completion of day to day commitments
  • Collaborate with account leadership to develop pricing strategies
  • Identify issues and consulting with the customer to determine best course of action and implement solutions
  • Manage customer expectations through the creation and utilization of metrics
  • Collaborate on creating business reviews and contribute to or lead customer meetings

Required Qualifications:

  • High School diploma or GED
  • Minimum 2 years of previous sales and/or account management experience
  • Ability to travel up to 25% (domestically and internationally)
  • Fluent in Spanish and English (written and verbal)

Preferred Qualifications:

  • Values a diverse and inclusive work environment
  • Bachelor’s degree from an accredited college or university
  • Excellent verbal and written communication skills
  • Demonstrated negotiation, collaboration, and influencing skills
  • Strong analytical and problem-solving skills; ability to make data-driven decisions
  • Ability to thrive under deadlines and work in a team environment, while also delivering independent results
  • Proficient in Microsoft Office Suite of programs

CH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability.

Benefits

We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.