Account Representative

Swift 7 Consultants is seeking a motivated and professional Account Representative to join our growing team in Hartford, CT. In this role, you will serve as a key point of contact for clients, build lasting relationships, and support business growth by delivering outstanding customer service and account management.

If you are a strong communicator who enjoys working with people and thrives in a collaborative environment, we encourage you to apply.

Responsibilities

  • Build and maintain positive relationships with clients.
  • Manage customer accounts and respond to inquiries in a timely manner.
  • Understand client needs and provide appropriate solutions.
  • Coordinate with internal departments to ensure excellent service delivery.
  • Maintain accurate account records and documentation.
  • Assist with account reviews, follow-ups, and ongoing client support.
  • Identify opportunities to strengthen customer relationships.
  • Contribute to achieving individual and team performance goals.
  • Excellent communication and interpersonal skills.
  • Strong customer service mindset.
  • Professional attitude with a positive and proactive approach.
  • Strong organizational and time management abilities.
  • Ability to multitask in a fast-paced environment.
  • Problem-solving and critical-thinking skills.
  • Basic computer proficiency and willingness to learn new systems.
  • Team-oriented with the ability to work independently when needed.
  • Competitive salary ($47,000–$51,000 annually)
  • Career growth opportunities
  • Professional development and ongoing training
  • Supportive and collaborative work environment
  • Stable full-time employment
  • Opportunity to work with an experienced and growing team