Accounts Receivable Executive

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.
• Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Ensure that all personnel are kept well informed of department’s objectives and policies.

Financial Management

• Assist in the determination of fiscal requirements and the compilation of budgetary recommendations.
• Identify optimal, cost effective use of the resources and educate the team on the same.

Operational Management

• Supervise and coordinate activities of the Accounts Receivable section of Novotel Chennai Sipcot.
• Ensure to process the third party claims and the maintenance, review, updating and collection of guest accounts in accordance with the credit policy.
• Responsible for various transactions including refunds, ability-to-pay allowances, discounts and write-offs.
• Investigate special collection problems and confer with financially responsible persons as required to advise concerning credit policy and to make arrangements for payment of outstanding accounts.
• Recommend transfer of guest accounts to Delinquent Accounts section.
• Maintain liaison with other functions to coordinate efforts in resolving problems concerning collection of guest accounts receivable.
• Assist in the preparation of reports and analyses, setting forth progress, adverse trends and appropriate recommendations or conclusions.
• Plan and schedule work to ensure proper distribution of assignments and adequate manning for subsequent performance of duties.
• Responsible for compliance of established practices, and keeping employees abreast of current changes and standards.
• Develop and recommend operating policies and procedures for Accounts Receivable section.

• Bachelor’s Degree in Accounting / Finance
• Minimum 4 years of experience in a finance or accounting position or 2 years of experience in a similar capacity
• High degree of professionalism with strong understanding of business acumen
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, PowerPoint, and relevant financial and accounting reporting systems
• Fully conversant in accounting principles and financial regulation standards