Administrator

Job Responsibilities

• Process work orders and follow ups.

• Coordinate with operations, sales and purchasing teams to ensure timely picking, packing, and delivery materials.

• Perform verification of picklist, prepare and manage sales-related documentation such as delivery orders (DO), invoices, packing list, and Mill Test Certificate (MTC).

• Communicate with customers/ drivers regarding order status, delivery schedules, and any discrepancies.

• Handle customer inquiries, complaints, and service issues in a professional and timely manner.

• Work closely with sales team to support quotations, order amendments, and customer requirements.

• Monitor and track deliveries, coordinating with logistics or transport providers.

• Maintain proper filing and documentation for traceability, audit purposes in additional to customer requests.

• Record daily received cash and cheque and submit to the accounting department on daily basis.

• Process employee reimbursement claims and submits to the accounting department on a monthly basis.

• Coordinate with operations teams for inventory related enquires/ processes.

• Perform receiving via PO41 after lab test requested by sales and purchasing.

• Schedule delivery routes to driver in the absence of the manager.

• Perform other ad-hoc duties assigned by superior from time to time.

Job Requirements

• Diploma or equivalent qualification in Business Administration or related field.

• Proficient in Microsoft Office with knowledge of ERP systems preferred.

• Accurate, attention to detail, meticulous, able to multitask and work under pressure to meet tight deadlines.

• Good interpersonal and communication skills with a positive attitude and a team player mentality.