Advanced Clinical Social Worker - Heather's House

Our mission: 'To provide comfort and care through life's journey’

Position Summary

The Advanced Clinical Social Worker – Inpatient Hospice & High-Risk Bereavement provides advanced psychosocial assessment, counseling, crisis intervention, bereavement care, caregiver support, and clinical consultation for patients and families served through Heather’s House and HIA Health. This position serves as a subject matter expert in complicated grief, high-risk bereavement, caregiver distress, and the psychosocial aspects of serious illness and end-of-life care.

The position provides leadership in the development of comprehensive caregiver support services, high-risk bereavement programming, psychosocial care initiatives, and counseling services that enhance the experience of patients, families, caregivers, and staff. This role also supports the ongoing growth and development of Heather’s House through innovative programming, education, and interdisciplinary collaboration.

Key Responsibilities

Advanced Clinical Practice

• Conduct comprehensive psychosocial assessments for patients and families experiencing complex emotional, behavioral, family, and end-of-life challenges.
• Provide advanced counseling and therapeutic interventions to patients, families, and caregivers.
• Assist patients and families with anticipatory grief, adjustment to illness, caregiver burden, family conflict, and end-of-life decision-making.
• Provide crisis intervention during acute emotional, psychosocial, and family distress situations.
• Support patients and families navigating complex medical, emotional, spiritual, social, and financial concerns.
• Participate as an active member of the interdisciplinary team to ensure holistic, patient-centered care.

High-Risk Bereavement Services

• Develop, implement, and evaluate HIA Health’s High-Risk Bereavement Program.
• Conduct bereavement risk assessments and identify individuals at elevated risk for complicated grief and adverse psychosocial outcomes.
• Provide individual, family, and group grief counseling for high-risk survivors.
• Facilitate caregiver and grief support groups in both virtual and in-person settings.
• Develop specialized programming for spouses, children, caregivers, and other vulnerable populations experiencing loss.
• Collaborate with community resources, behavioral health providers, and healthcare partners to ensure continuity of support.
• Monitor bereavement outcomes and recommend program improvements based on identified needs and trends.

Comprehensive Caregiver Support Program Development

• Develop, implement, and evaluate a comprehensive caregiver support program for family caregivers across the continuum of care.
• Design and facilitate educational, emotional, and supportive resources to address caregiver stress, burden, resilience, and well-being.
• Create caregiver support offerings including individual counseling, support groups, educational workshops, and resource navigation services.
• Identify caregivers at elevated risk for burnout, anticipatory grief, compassion fatigue, and psychosocial distress and provide appropriate interventions.
• Collaborate with interdisciplinary team members to ensure caregiver needs are assessed and addressed throughout the patient and family journey.
• Develop evidence-based programming to support caregivers before death, during active dying, and throughout the bereavement period.
• Establish outcome measures and quality indicators to evaluate caregiver support services and identify opportunities for growth and improvement.

Clinical Supervision and Consultation

• Provide clinical supervision to bachelor’s-level social workers in accordance with Medicare Conditions of Participation and applicable state licensing regulations.
• Serve as a psychosocial consultant to interdisciplinary team members.
• Support staff in managing complex psychosocial and family dynamics.
• Participate in interdisciplinary care planning and case consultation.
• Promote best practices related to psychosocial care, grief support, and caregiver interventions.

Education and Program Development

• Provide education to staff, volunteers, patients, families, and community partners related to grief, loss, communication, caregiver support, and psychosocial care.
• Assist with development and implementation of psychosocial and bereavement policies, procedures, and best practices.
• Participate in the ongoing growth and development of Heather’s House programming.
• Design and implement innovative therapeutic and supportive programs that enhance the patient, family, and caregiver experience.
• Collaborate with leadership to identify emerging psychosocial and bereavement needs within the community and organization.

Quality and Regulatory Compliance

• Assist with quality improvement initiatives related to psychosocial care, caregiver support, and bereavement services.
• Monitor program outcomes and utilize data to guide program enhancements.
• Maintain compliance with hospice regulatory and accreditation standards related to social work and bereavement services.
• Participate in organizational initiatives focused on excellence in patient and family care.

Benefits:
We offer a robust benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, short-term and long-term disability, and a generous time off package.

We have a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Expectations of all Employees
Support the mission, vision and values through unequaled quality patient care, professional competence, collaboration, communication, innovation, accountability, ownership and provide support to the entire agency regardless of their primary office location.

HIA Health has HEART
Honor - We accept the honor of service to hospice patients, families, and communities.
Excellence - We strive for excellence in my work, as we stand on hallowed ground.
Attitude - We choose a positive attitude at work.
Respect - We treat people with the same respect I wish to be given.
Teamwork - We value everyone’s contribution in delivery of care, operation of the organization and stewardship of our resources.