Adventureland Park - Park Services Lead

Supervisory Duties:

• Assist with the daily supervision of the Park Services team and any other assigned departments

• Lead by example, attitude, and as a representation of Adventureland’s core values

• Act as an approachable mentor and coach to all assigned hosts

• Become knowledgeable of performing the essential duties of all Park Services positions and backfill these positions when needed

• Participate in new-hire orientation and training activities for all assigned hosts

• Ensure that all required meal and other breaks are being given in accordance with Iowa law

• Assist with team scheduling and timekeeping activities

Departmental Duties:

• Follow the daily cleaning/nightly cleaning protocol set forth by leadership

• Audit bathroom and overall park cleanliness

• Ensure trash receptacles are clean and free of spills visually and are emptied on a regular basis

• Operate a trash compactor

• Operate golf-carts, vehicles, or other motorized equipment to perform daily duties

• Stock and sanitize all restrooms, as needed

• Ensure all eating areas are clean and presentable to guests

• Ensure benches and flowerbeds are clean and free of debris

• Respond to clean-up calls involving fecal, vomit, and food spills

• Roam all assigned area(s) to monitor cleanliness and assist guests and hosts

• Courteously resolve guest questions and concerns, and assist with lost children Ensure that all hosts have necessary supplies to successfully perform duties

• Proactively monitor the Park for safety hazards (e.g. wet floors, tripping hazards, etc.)

• Maintain records of all work completed and safety inspections

• Maintain high standards of performance for all assigned areas of responsibility

• Ensure ADA standards are met in each location

• All other duties and special projects assigned by leadership

Language: Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.

Education and Experience:

• High School education preferred Equivalent work experience will be considered

• 1+ year of previous Park Service, grounds, or housekeeping work experience desired

Requirements:

• Must be at least 18 years of age to comply with Iowa Child Labor Laws

• Ability to work flexible schedule, including evenings, weekends, and holidays

• Must have reliable transportation to and from work for your scheduled shift

• Must possess a valid driver’s license and a good driving record

• Ability to safely and efficiently operate motorized vehicles and equipment

• Ability to comply with all uniform policies

• Must possess strong attention to detail and desire to keep park clean and presentable

• Ability to safely and properly use a variety of cleaning equipment, including brooms, mops, and chemicals

• Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines

• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner

• Ability to follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements:

• Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time

• Ability to remain on feet for majority of the workday

• Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more

• Ability to consistently use hands to grasp, control, move objects/tools

• Ability to see details of objects that are more than a few feet away

Working Conditions:

• Frequent exposure to all outdoor and indoor areas of the park

• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions

• Subject to constant repetitive motion, high noise levels, flashing lights, highly populated areas, and exposure to various cleaning chemicals

• Subject to bloodborne pathogens Proper PPE is required in these situations.

• Subject to frequent interruptions and requests that may require reprioritization of activities