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Job Description:

Salary: $48-50,000/year

This position serves Leon, Wakulla, Gadsden and Jefferson Counties and requires some travel.

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then this position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

Scope of Position: Provide case management and career counseling to customers. Provide support and assistance in all areas related to gaining and/or retaining employment and career advancement.

Essential Functions:

  • Provide individualized assessment of work, family, and personal development needs and opportunities

  • Determine program eligibility and accurately complete required documentation for enrollment

  • Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment

  • Provide referrals to appropriate community service or social service agencies when needed

  • Encourage customers to participate in and follow through with planned activities as outlined in contract with funding agency

  • Oversee customer activities and assist with workshop schedules

  • Create solutions to customer attendance problems

  • Maintain organized database of customers and keep detailed documentation of all contacts

  • Maintain customer files as specified by CSCR

  • Share information with appropriate staff and/or funding agencies

  • Provide consistent and comprehensive case management follow-up and retention services, ensuring that post-placement contacts are made as required by specific contract and accommodating customer work schedules

  • Document all participant contacts and activities in case progress notes

  • Assist in the preparation of project reports as needed

  • Ensure that positive outcomes and goals are met as required by contract

  • Work with the team on implementing processes that increase customer engagement

  • Operate at the Career Center or in the community as needed

  • Other opportunities as available

Education and Experience Requirements:

  • Career counseling experience

  • Ability to prioritize tasks and document visits and contacts

  • Demonstrated telephone, computer, and written communication skills

  • Ability to maintain flexibility as needs of contract or contractor require

  • Bachelor’s Degree in Education, Social Work, Human Resources, or related area preferred

  • Knowledge of Microsoft Office programs

  • Valid driver’s license

  • Florida Workforce Professional Certification Tier I required (must be completed within 30 days of employment)

Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!

EDSI is a progressive, forward-thinking, family-owned company that is Certified Evergreen.

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.