AES - DE - Generative AI Application Developers

Endpoint Management & Configuration

• Manage and configure macOS and Linux endpoints for Client employees across IT, Engineering, Finance, and other business units

• Deploy, enroll, and maintain devices using Jamf Pro/Now — including MDM profiles, OS updates, app deployment, and compliance policies

• Configure local environments for AI tool adoption — setting up Claude Desktop, API keys, local MCP clients, and related tooling on employee machines

• Troubleshoot and resolve hardware, OS, and application issues on Mac and Linux platforms with fast turnaround

AI Enablement & MCP Support

• Support Client employees in configuring and using Claude and MCP (Model Context Protocol) clients on their local machines

• Guide users through connecting Claude to MCP servers — troubleshooting auth flows, config files (claude_desktop_config.json), and tool connections

• Assist in debugging issues with AI coding tools (GitHub Copilot, Cursor, Claude Code) including IDE integration, token/auth errors, and API connectivity

• Serve as a first-responder for MCP configuration issues — understanding client-server communication patterns, SSE/stdio transport modes, and local permissions

Developer & Power-User Support

• Assist Client engineers with dev environment setup — Homebrew, pyenv/nvm/rbenv, Docker, VS Code extensions, Git configs, SSH key management

• Perform bug triage and debugging assistance for environment-specific issues — distinguishing between OS-level, network, dependency, and application-layer problems

• Support CLI-first workflows and scripting on bash/zsh — writing and reviewing shell scripts that automate routine configuration tasks

• Participate in structured onboarding programs that equip new Client hires with day-one AI-ready setups

Documentation & Knowledge Management

• Create and maintain internal runbooks, setup guides, and FAQs for Claude/MCP onboarding

• Log recurring issues and contribute to a shared knowledge base for Zensar and Client IT teams

• Conduct small-group walkthroughs and demos to accelerate AI tool adoption across non-technical business functions

Endpoint & Platform Expertise

• 3+ years of hands-on experience supporting macOS in a corporate environment

• Proficiency with Jamf Pro or Jamf Now — MDM enrollment, Smart Groups, policies, patch management, Self Service

• Solid understanding of Linux (Ubuntu/Debian/RHEL) for developer workstation support

• Experience with enterprise networking basics — VPN, DNS, certificates, proxy settings, firewall rules that commonly affect developer tools

AI & Developer Tooling

• Familiarity with modern AI coding tools — Claude Code, GitHub Copilot, Cursor, or similar

• Working knowledge of MCP (Model Context Protocol) concepts — understanding of what MCP clients and servers do, how to configure them locally, and how to troubleshoot connection issues

• Comfort configuring JSON-based tool config files, environment variables, and API keys

• Experience with REST APIs at a conceptual level — understanding HTTP methods, auth headers, and reading API error responses

Scripting & Debugging

• Bash/Zsh scripting — writing automation scripts, diagnosing path/permission issues, parsing logs

• Experience with package managers: Homebrew, apt/yum, pip, npm — resolving conflicts, version pinning

• Methodical debugging approach — reading stack traces, checking logs, isolating environment variables

• Basic Python or JS scripting to automate endpoint tasks or test API connectivity

• Experience deploying Claude Desktop or Anthropic API in a corporate setting

• Familiarity with SSO/IdP integrations (Okta, Azure AD) and how they affect tool authentication

• Background in IT at a SaaS or cybersecurity company

• Apple ACMT certification or equivalent

• Exposure to zero-trust networking concepts (especially relevant in Client's security-focused culture)

Endpoint Management & Configuration

• Manage and configure macOS and Linux endpoints for Client employees across IT, Engineering, Finance, and other business units

• Deploy, enroll, and maintain devices using Jamf Pro/Now — including MDM profiles, OS updates, app deployment, and compliance policies

• Configure local environments for AI tool adoption — setting up Claude Desktop, API keys, local MCP clients, and related tooling on employee machines

• Troubleshoot and resolve hardware, OS, and application issues on Mac and Linux platforms with fast turnaround

AI Enablement & MCP Support

• Support Client employees in configuring and using Claude and MCP (Model Context Protocol) clients on their local machines

• Guide users through connecting Claude to MCP servers — troubleshooting auth flows, config files (claude_desktop_config.json), and tool connections

• Assist in debugging issues with AI coding tools (GitHub Copilot, Cursor, Claude Code) including IDE integration, token/auth errors, and API connectivity

• Serve as a first-responder for MCP configuration issues — understanding client-server communication patterns, SSE/stdio transport modes, and local permissions

Developer & Power-User Support

• Assist Client engineers with dev environment setup — Homebrew, pyenv/nvm/rbenv, Docker, VS Code extensions, Git configs, SSH key management

• Perform bug triage and debugging assistance for environment-specific issues — distinguishing between OS-level, network, dependency, and application-layer problems

• Support CLI-first workflows and scripting on bash/zsh — writing and reviewing shell scripts that automate routine configuration tasks

• Participate in structured onboarding programs that equip new Client hires with day-one AI-ready setups

Documentation & Knowledge Management

• Create and maintain internal runbooks, setup guides, and FAQs for Claude/MCP onboarding

• Log recurring issues and contribute to a shared knowledge base for Zensar and Client IT teams

• Conduct small-group walkthroughs and demos to accelerate AI tool adoption across non-technical business functions

Endpoint & Platform Expertise

• 3+ years of hands-on experience supporting macOS in a corporate environment

• Proficiency with Jamf Pro or Jamf Now — MDM enrollment, Smart Groups, policies, patch management, Self Service

• Solid understanding of Linux (Ubuntu/Debian/RHEL) for developer workstation support

• Experience with enterprise networking basics — VPN, DNS, certificates, proxy settings, firewall rules that commonly affect developer tools

AI & Developer Tooling

• Familiarity with modern AI coding tools — Claude Code, GitHub Copilot, Cursor, or similar

• Working knowledge of MCP (Model Context Protocol) concepts — understanding of what MCP clients and servers do, how to configure them locally, and how to troubleshoot connection issues

• Comfort configuring JSON-based tool config files, environment variables, and API keys

• Experience with REST APIs at a conceptual level — understanding HTTP methods, auth headers, and reading API error responses

Scripting & Debugging

• Bash/Zsh scripting — writing automation scripts, diagnosing path/permission issues, parsing logs

• Experience with package managers: Homebrew, apt/yum, pip, npm — resolving conflicts, version pinning

• Methodical debugging approach — reading stack traces, checking logs, isolating environment variables

• Basic Python or JS scripting to automate endpoint tasks or test API connectivity

• Experience deploying Claude Desktop or Anthropic API in a corporate setting

• Familiarity with SSO/IdP integrations (Okta, Azure AD) and how they affect tool authentication

• Background in IT at a SaaS or cybersecurity company

• Apple ACMT certification or equivalent

• Exposure to zero-trust networking concepts (especially relevant in Client's security-focused culture)