AM - Banquets
- Plan, coordinate, and execute banquet events and functions from initial client consultation through post-event follow-up
- Manage banquet operations, including room setup, table arrangements, décor, and technical requirements
- Supervise and train banquet staff, ensuring adherence to service standards and company policies
- Communicate effectively with clients to understand event requirements, preferences, and expectations, whilst handling inquiries and special requests with professionalism
- Coordinate with the food and beverage team to ensure menu execution and service quality
- Manage vendor relationships and negotiate contracts for catering, décor, entertainment, and other event services
- Monitor and control event budgets, ensuring profitability whilst maintaining quality standards
- Maintain detailed event documentation, timelines, and checklists to ensure organised execution and drive continuous improvement
- Proven experience coordinating and executing large-scale events and functions
- Strong leadership and team management skills with the ability to motivate and supervise staff
- Excellent customer relationship management, communication, and interpersonal skills
- Proficiency in event planning and banquet management software
- Solid understanding of food and beverage operations and service standards
- Strong organisational and time management abilities with attention to detail
- Ability to work flexible hours, including evenings and weekends as required for events