Ambassador, Student Employee

Job Title: Ambassador, Student Employee

Job Code: 17283

Scheduled Weekly Hours: 15 hours per week

Job Week Assignment: 36 weeks per year

Rate of Pay: $15.00 per hour

Work Cycle: August 9 through May 9

FLSA Status: Non-exempt

Revision Date: 1.1.2026

The student ambassador, student employee plays an active role in Lindenwood University’s strategic recruitment efforts. This position is responsible for providing campus tours, calling prospective students, and operating efficiently within a professional work environment. Student ambassadors are expected to be positive role models across campus.

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities

• Provides campus tours to prospective students and their families
• Participates in phone campaigns
• Provides a high level of customer service and professionalism to students, families, and University personnel
• Collaborates with campus leadership to continuously improve job-related processes
• Recognizes negative situations and responds in a positive manner to alleviate prospective student and family concerns
• Accurately files sensitive records
• Maintains professional conduct in all job duties
• Facilitates and takes initiative in campus recruitment efforts
• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models, supports, and holds others accountable to the University’s values

Job may require other duties as assigned.

Required Qualifications – An equivalent combination of education, training, and experience will be considered. Additional requirements may be designated by position.

• Currently enrolled at Lindenwood University
• Good academic and financial standing with the University
• Valid driver’s license

Knowledge, Skills, and Abilities – May be representative, but not all inclusive, of the knowledge, skills, and abilities necessary to perform this job competently.

• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Knowledge of student life with the ability to adapt to each student’s needs
• Ability to be actively involved around campus
• Ability to communicate and perform in group and individual settings

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions. Please click here to view Lindenwood University’s flexible work designation descriptions.

• General office setting
• Fast-paced environment
• Standard business hours
• Business casual dress
• Outdoor work required
• Non-Standard Flex

Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Adequately mobile to walk entire campus with ease
• Ability to lift up to 50 pounds
• Ability to operate golf carts during tours
• Regular attendance is a necessary and essential function