Analyst III - Bus Intel

JOB SUMMARY

The Analyst III – Business Intelligence will be working in close partnership with Senior Leadership Team and IT to define KPIs, design and create executive reporting, and develop business scenario models. Guide analytic roadmaps and activities related to demand planning, segmentation, resource planning and allocation, company financial performance, and revenue optimization, and continually partner cross-functionally to ensure relevant and accurate performance data, metrics, reports and tools are in place to facilitate management of our business, improve revenue performance and maximize asset utilization.

This teammate will advise leadership on development of analytics capabilities, frameworks, and systems for sharing reports and dashboards across multiple areas of the organization, helping ensure consistency in the definition of metrics to analyze the business.

Finally, this individual will work closely with leadership as well as internal/external stakeholders to gain a holistic understanding of PODS business; facilitate shared learning, coach and develop analytics talent, and ensure business implications of insights are understood and actioned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Define KPIs and metrics that provide thorough coverage of PODS business for Senior Leaders

• Support and inform operational reporting needs of cross-functional partners (both internal and external) and align those to Corporate KPIs

• Partner with leaders in Marketing, Sales/Service, Operations, and Finance to ensure alignment on data definitions, interpretation, and consistent presentation

• Work alongside IT and Data Analytics team in the design and architecture of the reports and data structures needed to meet business needs. Be the liaison between commercial/operating functions and IT regarding Data, Data quality, Data governance.

• Lead the strategy for developing shared tools and reports to be used across multiple user groups

• Assist senior management in defining and managing the analytical agenda in support of revenue and profitability performance with a focus on sales funnel performance, asset utilization, revenue optimization; improvements in measurement; identification of key drivers of the revenue performance; and risk and opportunity assessment

MANAGEMENT & SUPERVISORY RESPONSIBILTIES

• Direct supervisor job title(s) typically include: VP, Revenue Analytics

JOB QUALIFICATIONS: Essential Skills, Abilities and Example Behavior(s)

• BE ANALYTICAL: Able to effectively gather all relevant information; Able to identify key issues; Able to qualitatively and / or quantitatively process data; Able to identify relationships, draw logical conclusions and interpret results for use in decision-making

• BE INNOVATIVE / CREATIVE: Able to examine the status quo and consistently look for better ways of doing things; Able to recommend changes based on analyzed needs; Able to develop proper solutions and identify opportunities

• PLAN: Able to develop short- and long-term operational and / or financial plans that are appropriately comprehensive, realistic, and effective in achieving goals; Able to anticipate obstacles and define alternate strategies; Able to integrate planning efforts across work units

• DELIVER QUALITY RESULTS: Able to deliver top quality service to all customers (internal and external); Able to ensure all details are covered and adhere to company policies; Able to strive to do things right the first time; Able to meet agreed-upon commitments or advises customer when deadlines are jeopardized; Able to define high standards for quality and evaluate products, services, and own performance against those standards

• WRITE PROFICIENTLY: Able to convey information clearly and effectively through both formal and informal documents; Able to write in a well-organized and concise, yet complete, format; Able to use vocabulary appropriate for the audience; Able to constructively review and edit the written work of others

• PRESENT SKILLFULLY: Able to prepare and deliver clear, effective, and professional presentations to the Senior Leadership Team as well as Board of Directors.

• Action Oriented – Takes ownership of responsibilities, and performs well with limited supervision.

• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

• Design - Generates creative solutions; Demonstrates attention to detail.

• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform; effectively influences actions and opinions of others; inspires respect and trust;

• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.  Visionary Leadership - Displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision; provides vision and inspiration to peers and subordinates.

• Ethics - Treats people with respect; keeps commitments; works ethically and with integrity.

• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

• Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

JOB QUALIFICATIONS: Education & Experience Requirements

• BS degree in a business discipline such as Finance, Marketing, Accounting or operations research, MBA desired

• 4 - 7 years of experience performing marketing or financial analysis, preferably in a fixed asset intensive industry such as Hospitality, Travel, Cargo Transportation, or in an Analytics Consulting role

• Strong communication and presentation skills to influence and expedite the decision-making process; experience working directly with and advising Senior Leadership is a plus.

• Ability to see the big picture and “tell the story” behind the data to drive consensus and action

• Understands the strategic levers of the business and how analytics is a catalyst for decision making

• Comfortable dealing with ambiguity and demonstrated ability to put structure around vague and unstructured requests/discussions

• Ability to quickly solve problems in complex situations using creative and conceptual reasoning

• Experience working with Business Intelligence reporting and development using tools such as Tableau, PowerBI, Google Data Studio, etc.

• Comfortable with SQL and large transactional data sets

• A positive team player with the ability to communicate effectively, influence cross-functionally and develop solid working relationships across multiple levels and organizational boundaries is required