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Johnson & Johnson

ANZ Strategic Commercial Capabilities Manager

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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Market Access

Job Sub Function:

Reimbursement

Job Category:

People Leader

All Job Posting Locations:

North Ryde, New South Wales, Australia

Job Description:

DePuy Synthes is recruiting for a ANZ Strategic Commercial Capabilities Manager, located in North Ryde, Australia.

  • Join our change journey at J&J—help shape what’s next
  • Step into a high-impact career opportunity with real visibility

THE OPPORTUNITY

Maximise delivery of business value across commercially enabling activities and developing new capabilities in line with the commercial vision of DePuySynthes ANZ. Advance progression of data-driven analysis to drive fact-based & informed decision making in relation to customer contracts, pricing strategy & sales force efficiency & effectiveness.

RESPONSIBILITIES

Sales Force Excellence

Strategic Focus

  • Oversee programs & process to maximise the effectiveness & efficiency of the DPS ANZ Sales Force and contribute significantly to total business performance and growth.

Accountabilities

  • Responsible for development and execution of the DPS ANZ Sales Force Effectiveness roadmap to create a cohesive multidimensional approach to integrating and improving all levers of sales performance

  • Champion continuous enhancement of SFE capabilities through digital solutions

  • Accountable for effectiveness of metrics to measure and track the sustainability of the SFE drivers over time demonstrating their impact on our customers’ experience and business results

  • Accountable to DPS leadership for the ongoing evolution and operation of our Sales Incentive programs and system solutions to ensure sales forces remains motivated and rewarded for appropriate behaviours.

Contracts & Tender Management (Contract Lifecycle Management)

Strategic Focus

  • Deal Analytics: Analytics & deal structures recommendations that support pricing and contract decisions in line with Commercial strategy.

  • Bid Excellence: Tender/Agreement lifecycle management from pre-tender to contract compliance that improves internal organizational efficiency and customer experience

  • Deal Execution & Administration: Internally efficient operational rhythm for on-time delivery of accurate customer pricing and contract administration

Accountabilities

  • Chair DPS ANZ Contracts & Pricing Committee (CPC) to drive accelerated operationalisation of innovative commercial models.

  • Provide business with smooth operational environment for all deal structuring, analytics, implementation and tracking.

  • Provide leadership & direction for continuous process improvement across Bids & Tenders end to end process with the aim to create operational efficiencies and increase value back to the business

  • Partner with Commercial leads to embed full life cycle management of customer deals.

  • Oversee commercial analytics scenario planning with Sales, Marketing & Corporate Account leads

  • Ensure all compliance requirements are conducted to time & quality. Including SOX reviews, deal approvals, contract compliance.

  • Manage escalations with commercial business leaders of rebate related revenue recognition adjustments

  • Develop capability & co-design tools to effectively monitor contract performance & influence business decisions to capture revenue leakage opportunities.

Strategic Insights & Pricing

Accountabilities

  • Provide DPS ANZ specific insights & reporting related to commercial success levers such as external market share, price and portfolio management.

  • Partner with government affairs and Commercial leads to provide advice & analytical insights on projects with external consulting groups, industry partners and government agencies. Eg Prescribed List reform.

Team Management

  • Responsible for organisational design of team to maximise its overall contribution to DPS ANZ.

  • Lead and develop capability within the group.

  • Identify & attract diverse talent through succession planning

  • Connect and inclusively lead the team through our wider J&J matrix environment

  • Create a positive working environment for all team members.

  • Active contribution to DPS LT

Measure

  • Engagement scores

  • Employee Retention

  • Succession Planning Outcomes

  • Stakeholder feedback

ABOUT YOU

Required:

  • Analytics skills (BIG data, statistics)

  • Attention to detail

  • Change management / collaboration

  • Configuration - Internal Controls

  • Credo and ethical standards

  • Influencing / negotiating / high interpersonal skills

  • People Leadership

  • Problem Solving

  • Process Design

  • Project Management

  • Results and Performance Driven / Sense of Urgency

  • Strategic Thinker / commercial acumen

  • Talent Development

  • Technical Skills – Digital Platforms

  • Understanding of SFE principles and drivers

Desirable:

  • Bachelor Degree

  • Business – Accounting/Marketing

  • Healthcare/FMCG in a multinational organisation

  • CA or CPA and or MBA preferred

COMPANY CULTURE

  • Competitive remuneration package.

  • Continuous training and support.

  • Award-winning leadership development programs.

  • Inclusive, flexible, and accessible working arrangements.

  • Equal opportunity employer supporting diversity and inclusion.

WHY CHOOSE US:

  • Competitive remuneration package and continuous training.

  • Supportive environment with award-winning leadership development programs.

  • Inclusive, flexible, and accessible working arrangements for all.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

#LI-Hybrid

#DePuySynthesCareers

Required Skills:

Preferred Skills:

Account Management, Analytical Reasoning, Competitive Landscape Analysis, Compliance Management, Cross-Functional Collaboration, Developing Others, Fact-Based Decision Making, Inclusive Leadership, Leadership, Market Access Reimbursement, Market Opportunity Assessment, Operational Excellence, Performance Measurement, Pricing Strategies, Relationship Building, Strategic Thinking, Team Management