Apple/macOS SME

Who We’re Looking For (Position Overview):
The Apple/macOS Subject Matter Expert (SME) supports the endpoint engineering team with specialized expertise in macOS workstation imaging, secure baseline configuration, device enrollment, patching, logging, and lifecycle management.

What Your Day-To-Day Looks Like (Position Responsibilities):

  • Build and maintain secure macOS workstation images for both on-site and remote/virtual desktop infrastructure (VDI) access.

  • Support automated provisioning and lifecycle management for Apple devices.

  • Use JAMF Pro and related tooling to support endpoint management for macOS devices.

  • Implement baseline enforcement, logging, telemetry, and operational monitoring for macOS endpoints.

  • Support passwordless or hardware-backed credential approaches where approved.

  • Document build standards, workflows, remediation steps, and knowledge transfer materials.

What You Need to Succeed (Minimum Requirements):

  • Eight years of experience in information technology (IT), endpoint engineering, or cybersecurity.

  • Six years of engineering experience in enterprise environments.

  • Experience building and maintaining Windows and macOS workstation images and integrating them with VDI, authentication, endpoint detection and response (EDR), and logging agents.

  • Experience using JAMF Pro for macOS endpoint management.

  • Experience with logging, audit readiness, and formal change control.

  • Top Secret (TS) security clearance.

Ideally, You Also Have (Preferred Qualifications):

  • Bachelor's degree in information technology, cybersecurity, or a related field, or equivalent experience.
  • #CJ

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