Application Engineer
Academic Background: Diploma / Bachelor\u2019s Degree in Mechanical Engineering<\/b>
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Preferred Industry : Gear Cutting Machine tool industry<\/b>
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Work Experience: 2 to 4 years<\/b>
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Main Task: <\/b>
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Customer Support:<\/span>
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- Providing pre\-sales technical support, including feasibility studies and presentations to customers.
<\/span><\/li>- Offering post\-sales support, including training,troubleshooting, and resolving process\-related issues at customer sites.
<\/span><\/li>- Conducting machine commissioning and ensuring optimal performance.
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<\/span><\/div><\/div>Application Development:
<\/div>- Developing and optimising applications for existing machines.
<\/span><\/li>- Assisting in the development of new gear cutting machine products.
<\/span><\/li>- Conducting component trials and prove\-outs.
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<\/div>Technical Expertise:
<\/div>- Analysing engineering drawings, electrical schematics, and manufacturing processes related to gear cutting.
<\/span><\/li>- Understanding customer requirements and translating them into machine configurations and process parameters.
<\/span><\/li>- Providing technical documentation like offers, control plans, and cycle time studies.
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<\/div>Collaboration and Communication:
<\/div>- Collaborating with sales and product development teams to address customer needs and provide feedback.
<\/span><\/li>- Maintaining clear communication with customers to address queries and provide solutions.
<\/span><\/li>- Representing the company at exhibitions and industry events.<\/span>
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<\/div>Competencies Required:<\/b><\/span>
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<\/div>Gear Manufacturing Process Knowledge:
<\/div>\-\-Understanding of various gear types (spur, helical,bevel, etc.), gear cutting methods (hobbing, shaping,grinding, etc.), and the associated tooling, fixtures,and setup procedures.
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<\/div>Machine Operation and Setup:
<\/div>\-\-Familiarity with operating and setting up gear cutting machines, including CNC controls (Fanuc, Siemens,etc.).
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<\/div>CNC Programming:
<\/div>\-\-Proficiency in programming gear cutting machines,including part programming and understanding of different CNC control systems.
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<\/div>Troubleshooting and Diagnostics:
<\/div>\-\-Ability to diagnose and troubleshoot issues related to machine performance, process parameters, and product quality.
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<\/div>Metrology and Inspection:
<\/div>\-\-Knowledge of gear metrology principles, inspection equipment (CMMs, gear checkers), and the ability to interpret measurement data.
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<\/div>Skill Required:<\/b>
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<\/div>Communication Skills:
<\/div>\-\-Excellent verbal and written communication skills to interact with customers, explain technical concepts,and collaborate with internal teams.
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<\/div>Customer Focus:
<\/div>\-\-Understanding customer needs and providing technical support to ensure customer satisfaction.
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<\/div>Adaptability and Flexibility:
<\/div>\-\-Willingness to adapt to changing customer requirements and work in a dynamic environment.
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<\/div>Willingness to Travel:
<\/div>\-\-Ability to travel to customer sites for installations,training, and troubleshooting.
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<\/div>Knowledge on SPC :
<\/div>\-\-Ability to prove machine for statistical process control (SPC)
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<\/div>Work Location : Peenya/Dabaspete, Bangalore.<\/div>
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<\/div><\/span> - Maintaining clear communication with customers to address queries and provide solutions.
- Understanding customer requirements and translating them into machine configurations and process parameters.
- Assisting in the development of new gear cutting machine products.
- Offering post\-sales support, including training,troubleshooting, and resolving process\-related issues at customer sites.