Application Support Developer - .NET
We are the leading Tech Company in Europe, supporting digital innovation for over 45 years.
We are committed to bringing digital technology into every business. How? By putting customers first and becoming the go-to partner for professionals, small, medium and large companies, offering customised solutions and services to optimise business processes. from HR and customer relations to e-invoicing and digital payments.
At CROSS SOLUTIONS, we are the true opportunity-enabler of the Group, supporting all the Business Units in every country where we operate. Our mission is clear: to create unique value for our customers and Partners by maximizing the synergic potential of all our products, with a specific focus on payments, tax and commercial credit, and micro-lending. Our added value lies in making complexities simple, offering customers and Partners a single point of contact to access all resources and expertise. We are the ideal partner for companies looking for comprehensive and integrated solutions that can generate a concrete competitive advantage.
Join an agile team where you can enhance your technical skills by participating in challenging and scalable projects in the field of software development.
In a fast-paced development environment focused on growth and innovation, you will be responsible for translating requirements into code to create, improve and maintain high-quality software.
In particular, you will:
- Manage and resolve complex second-level incidents, performing root cause analysis, implementing code fixes, and documenting solutions with a continuous improvement mindset;
- Develop and maintain components in C#/.NET, optimizing application logic on SQL Server (T-SQL, Stored Procedures);
- Perform advanced debugging and troubleshooting on batch processes, SQL jobs, APIs, and Windows/Web services to ensure system stability and operational continuity;
- Collaborate with development teams, DBAs, and stakeholders to assess impact, implement fixes, and support releases;
- Enhance solution efficiency and resolution time by leveraging AI tools and contributing to the technical knowledge base.
What skills are we looking for?
- At least 3/4 years of experience in the role;
- Solid experience in C#/.NET development, with strong knowledge of OOP, exception handling, and debugging (Visual Studio);
- Strong knowledge of SQL Server and T-SQL, including complex queries, performance optimization, and advanced Stored Procedures (CTE, triggers, UDFs);
- Proven problem-solving skills, with the ability to analyze logs, stack traces, and quickly identify root causes;
- Familiarity with version control systems (Git) and collaborative development workflows;
- Experience with AI-assisted development (e.g., Copilot, ChatGPT, Claude), including the ability to critically evaluate outputs and effectively integrate them into the codebase;
- Basic knowledge of prompt engineering applied to software development;
- Degree in STEM disciplines;
- Advanced proficiency in English (C1 level).
Nice to have:
- Knowledge of Microsoft web frameworks (ASP.NET MVC, Web API, Blazor);
- Familiarity with Azure DevOps and CI/CD pipelines, including release management;
- Experience with reporting and data extraction on SQL Server (e.g., SSRS);
- Basic skills in automation (PowerShell) and experience in structured Help Desk / ticketing environments (Jira, Freshdesk, Zendesk).
Do you recognize yourself in the skills we’re looking for? That’s a great start. We’re looking for people who reflect our values through their growth mindset and their ability to turn challenges into opportunities.
- ENTREPRENEURSHIP - is the engine that drives us to excel, innovate and challenge ourselves for our own success and that of our company. We are proactive, responsible and customer- centric, always ready to question the status quo and achieve extraordinary results.
- INNOVATION - is the guiding light that illuminates our path as we move through an environment full of different experiences, knowledge and perspectives. We are not afraid of making mistakes; we work in an environment that is fertile for the development of innovative solutions.
- INCLUSION - is the sentiment that guides our relationships amongst individuals, each of whom has a different history and experience. We advocate for an inclusive work environment that values each person's unique characteristics.
Do you identify with this? Apply now in just a few clicks and track your application on our portal! Here, we give space to those who want to get involved, grow and leave their mark.
What we offer?
We believe that our relationship with people is built on trust, clarity of goals, and full autonomy in how to achieve them.
This is what naturally shapes our way of working and everything that comes with it: from Light Friday — no work on Friday afternoons — to the benefits that reflect our approach.
Total compensation: € 35.000 – € 51.000 Including a variable component linked to performance. Full-time reference.
Wellbeing Digital Wallet: from € 2.800 per year. A personal budget to support your wellbeing: travel, medical expenses, parental support, sports, and reimbursements for personal services such as childcare, caregiving, and more.
Flexibility: we work in a hybrid model, with autonomy over when to come into the office.
For us, being on-site makes sense when it improves the way we work: you come in when collaboration with colleagues makes a difference, not for presence, but for effectiveness.Growth: we offer tailored learning paths and concrete development opportunities within a continuously evolving international group.
Environment: we promote an inclusive workplace built on trust, collaboration, and the value of diverse perspectives.
Location: Napoli or Catania.