Applications Management Senior Specialist

Engage in the planning and managing the development pipelines
Design, develop, test new applications, and debug for fault-finding
Develop scripts for automation and systems integration
Design databases and regularly enhance database design for better performance
Manage software rollouts in the market with the alignment of central teams
Understand the existing locally developed applications and finds areas for enhancements and modifications.
Building reliable integration layer between local and central applications and providing seamless ecosystem.
Gather and discuss requirements with business and translate them into solutions and write operational documentation for technical authors and end users.
Regular maintenance for systems by monitoring and correcting software defects.
Support end users in the know-how and manage incidents in collaboration with other local and central teams.
Check for new technologies and platforms to introduce new possibilities and enhancements.
Update technical knowledge and skills through all possible channels and providing new ideas
Document high level designs for solutions requirements.
Communicate with business owners before, during and after the project’s completion to ensure business alignment.
Work closely with other team members to achieve team goals

Provide first line support for user support incidents.
Handling tickets, troubleshooting cause and prioritization based on the business impact.
Communicate with central support teams for incidents resolution
Regular follow-ups on incidents and request tickets.
Administrate system and user authorization.
Provide support in general IT infrastructure.
Provide basic network support in relation to application layer and network layer.
Ability to steer and support the discussions with business and service providers for the best outcome.
Software infrastructure such as OS support and database administration.

Follow secure coding guidelines.
Manage user authorization and authentication according to authorization matrix.
Follow guidelines and enhance the knowledge of the security architecture.
Ensure security by design in all applications and enhance security measures in existing applications.
Resolve security incidents and findings in application layer, data layer and all its supporting layers.
Maintain and update governance documentation for local applications, including data handling procedures, user access management, and related controls to ensure compliance