Area Manager Western Cape
Areas of Responsibility:
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\u2022 Customer Experience
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o Support management of customer experience activities to ensure customer loyalty
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o Ensure that the visual presentation of all stores represents the brand image as per company directives
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o Manage customer interactions, complaints and requests
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\u2022 Business Leadership
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o Develop effective business plans to address performance challenges
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o Invite feedback and seek continual personal development opportunities
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o Be aware of competitor activity and local market trends and conditions
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o Make appropriate and innovative recommendations to drive the business forward
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\u2022 Lead, Develop and Retain Team Members
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o Create a positive and enabled environment for team members
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o Develop and coach the team
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o Effectively manage performance through compliance with internal performance development processes, the Wellness Training Academy and any required IR interventions
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\u2022 Store Performance
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o Achieve and exceed targeted sales and profit targets
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o Achieve and exceed gross profit targets through effective waste and stock management
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o Effectively manage income statements
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o Liaise with the Merchandise team regarding stock efficiencies
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o Support the successful implementation of all promotional campaigns
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o Ensure internal audits are conducted against operational requirements
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o Ensure that all stores adhere to compliance requirements in all areas of operational
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Functional Competencies Required
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\u2022 Business Analysis
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\u2022 Risk Assessment
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\u2022 Decision Making
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Requirements<\/h3>
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Requirements<\/h3>Job Specifications
<\/div>\u2022 Grade 12
<\/div>\u2022 Relevant retail or business\-related degree/diploma (advantageous)
<\/div>\u2022 2\-4+ Years retail area management experience
<\/div>\u2022 Strong analytical skills
<\/div>\u2022 Ability to lead, coach and develop others
<\/div>\u2022 Highly organized with the ability to adapt quickly to change
<\/div>\u2022 A good understanding of labor relations and disciplinary procedures
<\/div>\u2022 Valid driver\u2019s license and own transport
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Benefits<\/h3>- Provident Fund
<\/span><\/li>- Risk Cover
<\/span><\/li>- Medical aid options <\/span>
<\/li>- Money club by float pays<\/span>
<\/li>- birthday leave \u200b<\/span>
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\u2022 Grade 12
<\/div>
<\/div>
\u2022 Relevant retail or business\-related degree/diploma (advantageous)
<\/div>
<\/div>
\u2022 2\-4+ Years retail area management experience
<\/div>
<\/div>
\u2022 Strong analytical skills
<\/div>
<\/div>
\u2022 Ability to lead, coach and develop others
<\/div>
<\/div>
\u2022 Highly organized with the ability to adapt quickly to change
<\/div>
<\/div>
\u2022 A good understanding of labor relations and disciplinary procedures
<\/div>
<\/div>
\u2022 Valid driver\u2019s license and own transport
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Benefits<\/h3>
<\/div><\/span>
Benefits<\/h3>- Provident Fund
<\/span><\/li>- Risk Cover
<\/span><\/li>- Medical aid options <\/span>
<\/li>- Money club by float pays<\/span>
<\/li>- birthday leave \u200b<\/span>
<\/li><\/ul>
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