Area Service Manager

Key Responsibilities:<\/b>
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Service\n Operations Management<\/b><\/b>
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Manage daily service operations to\n ensure efficient and timely service delivery for EV\n two\-wheelers.<\/span>
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Supervise installation, maintenance,\n and repairs of EV components, including batteries, charging\n systems, and motor controllers.<\/span>
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Ensure service center and field service\n activities meet quality and compliance standards.<\/span>
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Technical Expertise & Support<\/b><\/b>
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Provide guidance to technicians on\n diagnostics, repairs, and preventive maintenance.<\/span>
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Stay updated on emerging EV\n technologies and collaborate with engineering teams for\n complex repairs.<\/span>
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Customer\n Service & Satisfaction<\/b><\/b>
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Address customer issues promptly and\n professionally to maintain high satisfaction levels.<\/span>
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Analyze feedback to enhance service\n processes and minimize vehicle downtime.<\/span>
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Team\n Leadership & Development<\/b><\/b>
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Recruit, train, and manage service\n technicians and support staff in the region.<\/span>
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Conduct regular training sessions to\n ensure the team adheres to safety protocols and technological\n advancements.<\/span>
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Charging\n Infrastructure Support<\/b>
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Oversee the maintenance and proper\n functioning of public and private charging infrastructure.<\/span>
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Coordinate with local partners to\n expand the charging network in the region.<\/span>
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Parts\n & Inventory Management<\/b><\/b>
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Ensure availability of spare parts,\n including critical EV components like batteries and\n controllers.<\/span>
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Optimize inventory systems to predict\n demand and streamline the supply chain.<\/span>
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Cost\n Management & Reporting<\/b><\/b>
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Manage service operations within budget\n while maintaining quality standards.<\/span>
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Prepare performance reports, identify\n areas for improvement, and implement cost\-saving measures.<\/span>
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Compliance & Safety<\/b>
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Ensure all service operations adhere to\n safety regulations, particularly for high\-voltage and battery\n systems.<\/span>
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Conduct regular safety audits and\n promote a safety\-first culture\n within the team.<\/span>
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Benefits<\/h3>
Competitive salary, with attractive incentives based on performance\n and test drives generated.
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Opportunity for growth and career\n advancement within the company<\/span>
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\n What's\n on Offer?<\/b><\/span><\/b><\/span>
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Attractive Salary & Benefits
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A role that\n offers a breadth of learning opportunities
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Fantastic\n work culture
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