Assistant, Branch Operations

Role Overview

The Assistant, Branch Operations supports the day-to-day administrative and operational activities of the branch to ensure smooth workflow across sales, vehicle handling, and customer service processes. This role plays a key part in coordinating vehicle movement, maintaining accurate records, and supporting cross-functional teams to achieve operational efficiency.

Major Responsibilities / Job Duties

• Support daily branch operations and administrative functions to ensure smooth execution of activities.
• Coordinate vehicle preparation, movement, delivery, and handover processes.
• Assist customers with enquiries, documentation, and general service-related matters.
• Maintain accurate and up-to-date records of vehicle inventory, sales transactions, and operational documents.
• Process and track vehicle-related paperwork, including registration, ownership transfers, and related compliance documents.
• Liaise with Sales, Operations, Workshop, Finance, and external stakeholders to ensure seamless coordination of processes.
• Monitor vehicle stock availability and update inventory records in a timely and accurate manner.
• Ensure branch facilities, vehicle displays, and overall environment are well-maintained according to company standards.
• Prepare operational reports and perform data entry into internal systems.
• Support the Branch Manager in achieving operational targets and driving branch improvement initiatives.
• Possess a valid Class 3 driving license and be able to assist with vehicle movement and related operational needs when required.