Assistant Deli Manager

Position Summary

The Assistant Deli Manager supports the Deli Manager in overseeing daily department operations, ensuring high-quality food production, merchandising, and customer service. This role helps lead the deli team, maintain food safety standards, control shrink, and deliver a clean, organized, and inviting department that drives sales and customer satisfaction.

Key Responsibilities

Department Operations

• Assist in managing day-to-day deli operations, including food preparation, stocking, and service
• Ensure cases and hot bars are fully stocked, fresh, and visually appealing
• Support ordering, inventory levels, and production planning to meet demand
• Maintain organized backroom, prep, and service areas

Team Leadership & Support

• Help supervise, train, and coach deli associates
• Assign tasks and monitor workflow to ensure efficient execution
• Reinforce customer service, food safety, and productivity standards
• Foster a positive, team-oriented work environment

Food Production & Quality Control

• Oversee preparation of deli items including hot foods, fried products, and ready-to-eat meals
• Ensure proper food handling, rotation, labeling, and temperature control
• Maintain consistent product quality and presentation standards
• Remove outdated or substandard items promptly

Merchandising & Sales Execution

• Execute promotional programs, meal deals, and seasonal offerings
• Ensure accurate pricing, signage, and product placement
• Identify opportunities to increase sales through sampling and cross-merchandising
• Monitor sales trends and adjust production levels accordingly

Inventory & Shrink Control

• Assist in managing inventory to reduce waste and out-of-stocks
• Ensure proper receiving, storage, and handling of fresh and prepared foods
• Support inventory counts and maintain accurate records
• Control shrink through effective rotation and production planning

Safety & Compliance

• Maintain strict adherence to food safety and sanitation standards
• Ensure compliance with health department regulations and company policies
• Enforce proper use of kitchen equipment and personal protective gear
• Address and report safety hazards immediately

Qualifications

• Previous deli, food service, or grocery experience preferred
• Leadership or supervisory experience strongly preferred
• Knowledge of food safety, sanitation, and preparation standards
• Ability to work flexible schedules, including mornings, evenings, weekends, and holidays
• Strong communication, organization, and problem-solving skills
• Ability to lift up to 50 lbs and work in hot and cold environments

Key Competencies

• Leadership and team development
• Food safety and quality focus
• Execution and time management
• Customer service excellence
• Accountability and consistency

Working Conditions

• Fast-paced retail environment with frequent customer interaction
• Exposure to hot equipment (ovens, fryers) and refrigerated cases
• Standing, lifting, bending, and repetitive tasks throughout shift