Assistant Director of Food & Beverage
- Lead the overall Food & Beverage division, overseeing the daily operations of restaurants, bars, lounges, in-room dining, pool venues, and banqueting operations.
- Drive operational excellence by ensuring exceptional guest experiences consistent with luxury lifestyle hospitality standards.
- Develop and execute the departmental business strategy to achieve revenue growth, profitability, and guest satisfaction targets.
- Manage departmental financial performance, including budgeting, forecasting, P&L analysis, labor costs, payroll, food and beverage costs, and expense control.
- Lead, coach, and develop Outlet Managers and departmental leaders through performance management, succession planning, and talent development.
- Ensure consistent delivery of luxury service standards through regular operational reviews, quality audits, and leadership presence across all venues.
- Collaborate with the Executive Chef and Beverage leadership to develop innovative menus, beverage programs, seasonal promotions, and lifestyle experiences.
- Oversee recruitment, onboarding, training, and employee engagement initiatives to build high-performing teams.
- Drive guest satisfaction by actively managing VIP experiences, handling guest feedback, and implementing effective service recovery strategies.
- Monitor outlet performance through KPIs, financial reports, guest satisfaction metrics, and operational audits to identify opportunities for improvement.
- Implement revenue optimization initiatives including menu engineering, upselling programs, promotions, and outlet activations.
- Ensure compliance with HACCP, Dubai Municipality regulations, health and safety requirements, and company operating standards.
- Manage inventory control, procurement processes, supplier relationships, and cost optimization to maximize departmental profitability.
- Work closely with Sales, Marketing, Revenue Management, and Events teams to maximize restaurant, bar, and banquet revenues.
- Oversee planning and execution of high-profile events, private functions, luxury brand collaborations, and seasonal activations.
- Foster a culture of innovation, accountability, teamwork, and continuous improvement throughout the Food & Beverage division.
- Prepare and present monthly business reviews, financial reports, and operational action plans to the Executive Committee.
- Build strong relationships with guests, partners, and stakeholders to strengthen the hotel's reputation as a leading luxury dining destination.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 7–10 years of Food & Beverage leadership experience in luxury or lifestyle hotels.
- Proven experience managing multiple F&B outlets and large teams.
- Strong financial acumen with experience in budgeting, forecasting, and cost control.
- Knowledge of HACCP, food safety, and local regulatory requirements.
- Excellent leadership, communication, and problem-solving skills.
- Proficient in Opera PMS, POS systems, and Microsoft Office.
- Strong focus on luxury guest service and operational excellence.