Assistant Insurance Administrator

Job Summary:

Under the direction of the Director of Risk Management and the Insurance Manager, this position is responsible for assisting the Insurance Team with insurance certificate processing as it relates to the business’s insurance programs and processing Contractor/Owner Controlled Insurance Program (CIP) related activities.

Essential Duties and Responsibilities:

  • Review and analyze contracts for insurance and CIP requirements.
  • Provide insurance information to various departments when requested
  • Coordinate the ordering of certificates of insurance for our customers through ACCO's broker.
  • Manage enrollment of ACCO projects into various CIP portals, ensuring data accuracy across systems, and meticulously maintaining the Smartsheet log used by multiple departments for reporting and tracking.
  • Act as liaison between customers, project management, and other ACCO departments to coordinate insurance-related requirements, communicate policy changes and address coverage inquiries.
  • Generate, analyze, and distribute ad hoc reports using Smartsheet and Microsoft Office software to provide timely data and insights to the Risk Manager and Insurance Team.
  • Specials projects as required and other duties as assigned by manager.

Position Requirements (Work Experience, Skills, Licenses, etc.):

  • Extensive computer knowledge: Excel - Capable of using Macros, databases, graphs, reports, forms, formulas and functions. Word - Capable of creating new documents, letters, etc., Internet - Provide detailed data searches and online applications.
  • Able to edit text: Adobe and Foxit friendly, ensure data accuracy (98% accuracy required in all work products).
  • Excellent written, verbal, and interpersonal communication skills.
  • Attention to detail and able organize data.
  • Able to negotiate and resolve conflicts.
  • Able to work in a deadline driven / high demand work environment while maintaining professional behavior.

Education and Experience:

  • Required: 1+ years of insurance and/or CIP experience; high school diploma or equivalent with relevant experience.

  • Desired: Bachelor’s degree in a related field; experience in the construction industry or administrative experience in the construction industry strongly preferred.

ACCO Competencies:

  • Proactivity/Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one’s level/position and with minimal supervision.

  • Perseverance: Shows wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.

  • Motivation/Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals, takes responsibility, and shows personal humility.

  • Technical Curiosity/Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feedback; demonstrating an openness to learning and change.

  • Insight: The ability to gather and make sense of information that suggests new possibilities.

  • Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.

  • People Skills: Is approachable and gains the mutual trust and respect of others. Understands people’s strengths & weaknesses and actively seeks to understand other perspectives.

  • Communication: Fosters open, honest, candid and respectful communication. Effectively assesses, defines and communicates issues in a timely manner, both written and verbal.

  • Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.

  • Big Picture: Understands and contributes to the organizations’ short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.

  • Problem-Solver: Ability to identify, analyze, and solve problems in support of personnel, group, department, or organizational objectives.

  • Execution: Effectively takes a vision and translates into action by including the right people. Identify and remove barriers, when possible, to achieve results. Demonstrates appropriate compromise, effective time management, prioritization practices and holds team members (including themselves) accountable for their performance/conduct.

  • Professionalism: Respectfully observes and challenges the status quo with intent for improvement. Can take direction, accept feedback, and take full responsibility for their actions. Lead by example through positive influence and ethical leadership with consideration of the entire organization.

Job Responsibility Level:

No direct reports

Travel Requirements:

Travel required 0-5% of the time to other office locations.

Hours:

This is a non-exempt position from Monday through Friday. Work hours begin and end between 8:00 am and 5:00 pm with a one-hour break for lunch and two rest breaks. Eight hours per day is required and other occasional overtime may be necessary for business needs

Physical Demands:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 10 pounds.

  • Specific vision abilities required by this job include close vision and ability to adjust focus.

  • Prolonged sitting.

  • Frequently required to reach with hands and arms.

  • Occasionally required to stand; walk and stoop, kneel, crouch.

Competitive Wages:

$22.59 to $29.80 per hour. Applicants, please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee’s total compensation.

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