Assistant Learning & Development Manager

  • Conduct comprehensive training needs analyses across all departments.
  • Develop and implement innovative learning strategies and programs that align with our organizational goals.
  • Collaborate with department heads to create tailored training plans and learning activities.
  • Support and develop departmental trainers, providing ongoing coaching and guidance.
  • Maintain an up-to-date training calendar to maximize learning resources and opportunities.
  • Introduce and manage cutting-edge learning solutions, including e-learning and blended learning approaches.
  • Foster a culture of continuous improvement and employee engagement.
  • Ensure global brand and culture initiatives are seamlessly integrated into the hotel's operations.
  • Administer and leverage core learning resources, such as our Learning Management System.
  • Certify hotel trainers and facilitators to deliver various programs effectively.
  • Stay abreast of industry trends and best practices in learning and development.
  • Adapt training programs to suit the unique needs of a hotel environment.
  • Bachelor's degree in Human Resources, Education, Business Administration or a related field.
  • Proven experience in a similar learning and development role, preferably in the hospitality industry.
  • Strong knowledge of adult learning principles and instructional design methodologies.
  • Proficiency in Microsoft Office suite and familiarity with Learning Management Systems (LMS).
  • Excellent communication and presentation skills with the ability to engage diverse audiences.
  • Ability to work collaboratively in a team environment.
  • Customer-focused mindset with a passion for employee development.
  • Innovative thinker with the ability to introduce creative learning solutions.
  • Detail-oriented with a keen eye for quality and consistency.
  • Competitive Salary and Benefits
  • We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
  • Opportunity to develop your talent and grow within your property and across the world!

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