Assistant Manager, Agency Recruitment & Talent Management

ABOUT THE ROLE:

The Assistant Manager, Agency Recruitment & Talent Management plays a pivotal role in driving the growth and quality of the agency force through effective recruitment strategies, programme management, and talent development initiatives.

Sitting between strategic oversight and ground execution, this role partners closely with agency leaders to strengthen recruitment pipelines, enhance recruitment programmes, and ensure high-quality onboarding and retention outcomes.

You will contribute to shaping recruitment strategies, monitor and optimise scheme performance, and provide hands-on support in recruitment activities while ensuring strong governance and operational excellence.

KEY RESPONSIBILITIES INCLUDE:

Strategy and Outreach

Support the development and execution of agency recruitment strategies to grow and strengthen the agency force
Stay abreast of market trends, competitor movements, and emerging recruitment platforms (e.g., social media, digital sourcing tools, partnerships) and recommend enhancements to existing recruitment schemes
Partner agency leaders to identify recruitment opportunities and improve outreach effectiveness
Drive adoption of new attraction channels and initiatives to improve candidate pipeline quality and volume

Programme Management, Monitoring & Governance

Track, analyse, and report performance of recruitment schemes and new hires (e.g., productivity, retention, quality indicators)
Identify trends and propose improvements to enhance scheme effectiveness and ROI
Support and progressively lead governance of key recruitment programmes and financing schemes
Monitor and manage programme budgets, ensuring proper utilisation and tracking of spend
Prepare business reports, dashboards, and presentation materials for management review

Recruitment & Talent Operations

Ensure a seamless, engaging, and timely onboarding experience for new recruits
Support recruitment processes including screening and selection interviews
Participate in and/or coordinate job fairs, career talks, and outreach events
Maintain operational excellence across recruitment activities, ensuring compliance with internal policies and regulatory requirements

Agency Partnership & Recruitment Delivery

Work closely with agency leaders to co-drive recruitment targets and initiatives
Provide advisory support to agency leaders on recruitment strategies, candidate profiling, and market practices
Actively pitch and promote the value proposition of a career as an Income Financial Consultant
Support and enable agency-led recruitment campaigns and initiatives

REQUIREMENTS:

Degree/Diploma holder with 5 years of relevant experience in agency recruitment, agency management, insurance distribution, or talent acquisition
Prior experience in tied agency environments or insurance business development is highly preferred
Strong understanding of recruitment processes, with exposure to programme or scheme management preferred
Good knowledge of labour regulations and MAS guidelines
Strong communication and interpersonal skills, with the ability to engage stakeholders across different levels
Analytical and data-driven, with the ability to translate insights into actionable improvements
Proven ability to manage multiple initiatives and work in a fast-paced environment