Assistant Manager (Communications)

Job Title: <\/span><\/b>Assistant Manager (Communications)<\/span>
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Location: <\/span><\/b>Pune<\/span>
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Travel: <\/span><\/span><\/b>As per the project need<\/span> <\/span><\/b>
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Position Overview:<\/span><\/b>
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The Assistant Manager(Communications) is a hands\-on content and\ncoordination role responsible for owning the end\-to\-end communication strategy\nfor 3\u20134 assigned programs.<\/span>
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This role exists to bridge the gap between field implementation and\nexternal audiences. It requires translating complex program data, outcomes, and\non\-ground realities into clear, compelling, and human\-centered narratives\nacross print, digital, and media platforms.<\/span>
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The ideal candidate is not a passive coordinator or a pure strategist\u2014but\nan active owner who writes, briefs creatives, manages stakeholders, and\ndelivers communication assets with speed, accuracy, and brand consistency.<\/span> <\/span><\/b>
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Key Responsibilities:<\/span><\/b>
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A. Program Ownership & Planning<\/span><\/b>
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· <\/span>Serve as the single\-point owner\nfor communications of 3\u20134 concurrent programs/projects<\/span>
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· <\/span>Develop annual and quarterly\ncommunication plans aligned with program goals and timelines<\/span>
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· <\/span>Deeply understand program\nobjectives, outcomes, stakeholder maps, and field realities<\/span>
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· <\/span>Proactively identify\ncommunication opportunities and risks within assigned programs<\/span>
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B. Content Development & Storytelling<\/span><\/b>
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· <\/span>Create and edit a wide range of\nhigh\-impact content including:<\/span>
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· <\/span><\/span><\/span>Social media captions and campaigns<\/span>
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· <\/span><\/span><\/span>Case studies and success stories<\/span>
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· <\/span><\/span><\/span>Website articles and program reports<\/span>
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· <\/span><\/span><\/span>Event communication, speeches, and announcements<\/span>
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· <\/span>Translate quantitative data and\ncomplex outcomes into accessible, emotion\-driven narratives<\/span>
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· <\/span>Ensure all content reflects the\nvoice of communities and field staff, not just donors<\/span>
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C. Creative Coordination<\/span><\/b>
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· <\/span>Act as the bridge between program\nteams and the creative unit (graphic designers, video producers)<\/span>
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· <\/span>Brief creatives with absolute\nclarity on:<\/span>
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· <\/span><\/span><\/span>Objective of the asset<\/span>
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· <\/span><\/span><\/span>Target audience<\/span>
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· <\/span><\/span><\/span>Core message<\/span>
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· <\/span><\/span><\/span>Format and deliverables<\/span>
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· <\/span><\/span><\/span>Deadlines and review cycles<\/span>
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· <\/span>Review drafts, provide\nstructured feedback, and iterate to ensure accuracy and brand alignment<\/span>
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D. Stakeholder & Media Coordination<\/span><\/b>
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· <\/span>Collaborate with internal program\nteams, leadership, and external partners to source information and approvals<\/span>
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· <\/span>Support the execution of\nlaunches, campaigns, and high\-visibility events<\/span>
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· <\/span>Manage press, electronic, and\ndigital media relations as required for assigned programs<\/span>
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· <\/span>Ensure timely delivery of all\ncommunication assets by managing dependencies and workflows<\/span>
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E. Brand & Quality Assurance<\/span><\/b>
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· <\/span>Ensure all outputs adhere to brand\ntone, visual identity, and messaging frameworks<\/span>
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· <\/span>Maintain consistency in voice,\nquality, and accuracy across all platforms and formats<\/span>
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· <\/span>Act as a quality gatekeeper for\nall program\-level external communication<\/span>
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About Lend A Hand India :<\/span><\/b><\/b> <\/b>Lend A Hand India (LAHI) is a leading national\nThink Tank/NGO with over 20 years of experience in strengthening India\u2019s skill\nand vocational education ecosystem. LAHI works closely with 20+ State and UT\ngovernments through long\-term partnerships, providing technical advisory and\nProject Management Unit (PMU) support to drive systemic reforms. In Uttar\nPradesh, LAHI partners with the Directorate of Training (DTE) and the State\nCouncil for Vocational Training (SCVT) to support large\-scale improvements in\nITIs, skill education curriculum, assessments, certification, and policy\nimplementation .<\/span>
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Our Mission<\/span><\/b><\/b>
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Equip School Students to Maximise Their Potential Through Skill Education<\/span><\/b>
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Our Approach<\/span><\/b><\/b>
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· <\/span><\/span><\/span>Direct implementation in schools<\/span><\/b>
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· <\/span><\/span><\/span>Partnership with central\-state governments to define, and scale policy <\/span><\/span><\/b>
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· <\/span><\/span><\/span>Building of Centres of Excellence that act as lighthouses for innovation<\/span><\/b>
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· <\/span><\/span><\/span>Resource organisation for the skilling ecosystem<\/span><\/b>
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Our Knowledge in Action<\/span><\/b><\/b>
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Through the design & execution of innovative models from training\ncentres, innovation hubs to mobile outreach initiatives, LAHI\u2019s innovative\nknowledge resource drives both grassroots learning and systemic transformation\nacross India. With 250+ LAHI staff embedded in state education systems across\n20+ states, we provide technical and project management support, enabling\ngovernments to translate policy into action.<\/span>
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Our Reach<\/span><\/b><\/b>
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LAHI\u2019s current scale of work includes \- <\/span><\/span><\/b>
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· <\/span>20+ States and UTs<\/span><\/b>
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· <\/span>15000+ Schools<\/span><\/b>
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· <\/span>15 Lakh+ Students<\/span><\/b>
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· <\/span>250+ Team Members<\/span><\/b>
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Requirements<\/h3>

Experience and Skills required\n: <\/span><\/b> <\/span>
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• Master\u2019s degree in Mass Communication,\n Journalism, Media Studies, Public Relations, Development Studies, or a\n related field<\/span>
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• Bachelor\u2019s degree in any discipline with\n a strong portfolio of communications work may be considered<\/span>
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• 5\u20137 years of relevant, full\-time work\n experience in:<\/span>
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  · <\/span><\/span><\/span><\/span>Corporate\ncommunications, content creation, journalism, or<\/span>
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  · <\/span><\/span><\/span><\/span>Development\nsector communications / nonprofit storytelling<\/span>
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  · <\/span><\/span><\/span><\/span>Proven\nexperience owning communications for at least one large\-scale program or\nproject end\-to\-end<\/span>
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  · <\/span><\/span><\/span><\/span>Demonstrated\nportfolio of published writing (case studies, reports, articles, social\ncampaigns)<\/span>
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  · <\/span><\/span><\/span><\/span>Experience\nworking directly with designers and video producers is mandatory<\/span>
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  · <\/span><\/span><\/span><\/span>Prior\nexposure to the development / social sector is preferred <\/span>
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  Essential Skills:<\/span><\/b>
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  • Superior writing and editing skills in\n English (structure, grammar, tone, clarity)<\/span>
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  • Storytelling instinct \u2013 ability to spot a\n narrative inside a dataset or field report<\/span>
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  • Creative briefing ability \u2013 can\n articulate a visual concept to designers and filmmakers<\/span>
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  • Project management \u2013 ability to manage\n multiple programs, deadlines, and stakeholders simultaneously<\/span>
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  • Digital fluency \u2013 working knowledge of\n social media platforms and website content management<\/span>
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  • English \u2013 Mandatory (professional proficiency)<\/span>
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  • Hindi or Marathi \u2013 Strong advantage (enables\n direct field engagement and authentic storytelling)<\/span>
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    Personal Attributes:<\/span><\/b>
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    • Owner\u2019s mindset <\/span>
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    • Detail\-oriented <\/span>
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    • Collaborative but decisive <\/span>
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    • Comfortable in high\-context,\n resource\-constrained environments <\/span>
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    • Calm under pressure <\/span>
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