Assistant Manager, Creative Content Operations

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

1. Production & Workflow Management

• Oversee the full lifecycle of content production from intake and planning to delivery and asset management.
• Implement and enforce structured workflows to ensure consistency, quality, and efficiency across all shoots and projects.
• Manage project timelines, review cycles, and stakeholder approvals to minimise rework and delays.
• Ensure alignment to brand guidelines, visual standards, and compliance requirements.
  

2. Resource Planning & Capacity Optimisation

• Develop forward-looking resource plans to balance in-house team bandwidth vs. outsourced production.
• Track workload distribution by business unit and project tier, ensuring optimal utilisation of FTE and budgets.
• Identify bottlenecks and proactively adjust priorities in collaboration with Brand and Marketing leads.
  

3. Vendor & Budget Management

• Manage a roster of external production partners, agencies, and freelancers.
• Provide recommendations on vendor selection, scope, and cost optimisation.
• Monitor project budgets, ensuring cost efficiency while maintaining creative quality.
• Support procurement processes including RFQs, contracts, and performance evaluation.
  

4. Intake & Governance Frameworks

• Design and manage a centralised intake process for all content requests.
• Establish clear project scoping protocols to ensure alignment on deliverables, timelines, and budgets from the outset.
• Drive adherence to operational governance frameworks, including shoot approvals, asset management, and documentation standards.
  

5. Stakeholder Management & Communication

• Act as the key liaison between Business Units, Marketing, and Creative teams.
• Translate creative and production requirements into clear operational plans.
• Provide regular updates on project health, capacity, and delivery risks
  

6. Continuous Improvement & Innovation

• Identify opportunities to enhance tools, workflows, and production processes.
• Drive adoption of systems (e.g., project tracking, asset management platforms) to improve efficiency and transparency.
• Champion best practices across content production, ensuring scalability as demand increases.

Job Requirements

Education & Certification

• Diploma in any media related field.

Experience

• 5–8 years of experience in creative operations, content production, or studio/project management.
• Strong understanding of film, photography, and digital content production workflows.
• Proven ability to manage high-volume, multi-stakeholder projects in a fast-paced environment.
• Experience balancing in-house and outsourced production models.

Other Prerequisites

• Operational Excellence: Structured thinker with strong process design and workflow optimisation experience.
• High standards of quality control across creative deliverables.
• Problem Solving: Solutions-oriented, with the ability to navigate ambiguity and shifting priorities.
• Leadership Attributes
• Strong communication and influencing skills across all levels.
• Collaborative, adaptable, and resilient under pressure.
• Ability to guide teams through change and continuous improvement initiatives.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.