Assistant Manager, Food Production, Quality Assurance & Quality Control (QA/QC)

Job Highlights

• Walking distance from Tuas Link MRT station
• Staff lunch provided
• In-house gym access

Key Duties & Responsibilities:

Quality Assurance & Food Safety Management

• Assist in managing and maintaining the Company's Quality Management System (QMS), Food Safety Management System(FSMS), HACCP, GMP, and other food safety programs.
• Ensure compliance with Singapore Food Agency (SFA) regulations and relevant food safety standards.
• Develop, review, implement, and maintain quality assurance policies, procedures, SOPs, and work instructions.
• Conduct regular audits and inspections of production, storage, and distribution facilities.
• Monitor and ensure adherence to food safety, hygiene, sanitation, and quality requirements throughout all operations.

Quality Control Operations

• Oversee quality control activities across all production departments, including:
• Cheese manufacturing, Yogurt, production, Bakery products (bread, cakes, pastries), Ready-to-eat foods(salads, sandwiches, soups, sauces, etc.)
• Monitor product quality through out receiving, production, packaging, storage, and distribution processes.
• Conduct quality checks, inspections, and verification activities to ensure products meet established specifications and standards.
• Review and analyse quality testing results, production records, and quality reports.
• Investigate quality deviations, customer complaints, and non-conformances, and implement corrective and preventive actions (CAPA).

Export Quality Compliance &Documentation

• Manage QA/QC documentation and quality compliance requirements for export shipments, particularly for cheese and dairy products.
• Prepare, review, and maintain export-related quality documents, including Certificates of Analysis (COA),product specifications, laboratory reports, declarations, health certificates, and other supporting documents required by overseas customers and regulatory authorities.
• Ensure exported products comply with importing country regulations, customer specifications, and international food safety standards.
• Coordinate with production, logistics, regulatory authorities, customers, and overseas distributors to ensure export quality requirements are met.
• Support customer audits, export audits, and regulatory inspections relating to exported products.

Regulatory Compliance

• Ensure compliance with SFA regulations, food labelling requirements, and internal quality standards.
• Coordinate and support external audits, inspections, and certification programs.
• Maintain proper documentation and records required by regulatory authorities and certification bodies.
• Assist in maintaining food safety certifications and compliance programs.

Team Management & Training

• Supervise and guide QA/QC personnel and production teams on food safety and quality requirements.
• Conduct training programs on HACCP,GMP, hygiene, sanitation, and quality procedures.
• Promote a culture of food safety,quality awareness, and continuous improvement throughout the organization.

Supplier & Customer Quality Management

• Monitor supplier quality performance and support supplier qualification and evaluation programs.
• Handle customer quality inquiries, complaints, and corrective action responses.
• Collaborate closely with procurement, production, warehouse, and distribution teams to ensure consistent product quality and compliance.
• Continuous Improvement
• Identify opportunities to improve product quality, food safety, operational efficiency, and process controls.
• Participate in new productdevelopment, product validation, and process improvement initiatives.
• Support quality-related projects and continuous improvement activities across the organization.

Requirements:

Education & Experience

• Degree in Food Science, Food Technology, Microbiology, Biotechnology, Quality Management, or a related discipline.
• Minimum 3–5 years of relevant experience in food manufacturing, food production, dairy processing, or food processing environments.
• Prior experience in cheese, dairy, yogurt, bakery, or ready-to-eat food production will be highly advantageous.
• Previous supervisory or team leadership experience preferred.