Assistant Outlet Manager

We’re looking for an Assistant Outlet Manager to support the day-to-day running of our two AA Rosette Restaurant, St Andrews Bay Clubhouse & Grill - serving the finest Scottish steak and seafood.

Working alongside our senior F&B team, you’ll take the lead on shift, ensuring smooth service, motivated teams and exceptional guest experiences in a fast-paced, high-quality environment.

The Role

This is a hands-on leadership position where you’ll take full responsibility for the outlet during your shift - from team coordination to guest experience.

Beyond service, you’ll also play a key role in the ongoing success of the outlet, supporting with rotas, training, stock control and driving sales initiatives.

What You’ll Be Doing

  • Leading the outlet during service, allocating duties and ensuring smooth, efficient operations
  • Delivering exceptional, personalised service and anticipating guest needs
  • Supporting with rota planning, team scheduling and departmental organisation
  • Driving team engagement through training, coaching and sales incentives
  • Managing stock control, ordering and ensuring accurate charging procedures
  • Maintaining high standards of cleanliness, hygiene and presentation across all areas
  • Handling guest feedback and resolving any issues with professionalism and care
  • Supervising the setup and flow of service to ensure every table receives a seamless experience

About You

  • Experience in a supervisory or management role within a quality F&B environment
  • A natural leader who thrives in a busy, service-led setting
  • Passionate about delivering outstanding guest experiences
  • Highly organised, with strong attention to detail
  • Confident managing teams, stock and operational responsibilities
  • Positive, proactive and calm under pressure

Why Fairmont St Andrews?

  • Work in one of Scotland’s most iconic 5★ resorts
  • Be part of a supportive, professional F&B team
  • Opportunities to develop your career within Fairmont & Accor
  • A fast-paced, rewarding role where you can truly make an impact

If you’re ready to step up, lead from the front and be part of a high-performing team, we’d love to hear from you.

  • Competitive salary and annual leave entitlement

  • Friends & Family rates across Fairmont and Accor hotels worldwide

  • Discounts on food and beverage across all our outlets

  • Complimentary meals on duty

  • Complimentary Spa and Leisure access

  • Wellbeing and colleague support programmes

  • Complimentary Golf access

  • Ongoing training and professional development opportunities