Assistant Restaurant Manager
- Full time permanent position 40 hours per week, mainly evening shifts and weekend availability required.
- Support the Food and Beverage Operations Manager in the running of the department (breakfast, afternoon tea, dinner and functions up to 80 people).
- Take accountability for all F&B operations in the absence of the F&B Operations Manager.
- Service experience at 2/3 rosette level.
- Make sure the operation procedures are in place and maintained, monitored and actioned to Relais and Chateaux / Rosette standard.
- Answer all queries about the menu, including the drinks menu, and make suggestions.
- Take ownership of guests’ requirements and food allergies.
- Handle guest queries and complaints in a professional, calm and positive manner.
- Follow Health and Safety and Food Safety procedures and make sure they are in place in the department.
- Assist the F&B Operations Manager with rotas, recruitment and staff management within the department.
- Supervise work in the department at all levels.
- Develop and train new and existing staff on hotel standards and procedures.
- Make sure the financial and HR procedures are in place and maintained in the department.
- 30000/year + Additional share of the service charge and tips paid every month (approx. 2-3K per year).
- Previous experience working in a Relais & Châteaux property or AA Rosette-awarded restaurant is highly desirable.
- Strong knowledge of classic cocktails, wines, and spirits, with a relevant professional qualification preferred.
- Impeccable personal presentation and a professional, polished appearance.
- A dedicated team player with excellent communication and interpersonal skills.
- Calm, composed, and mature under pressure, with a positive and proactive attitude.
- A genuine passion for hospitality, with enthusiasm and flair for delivering exceptional guest experiences.
- Driven, ambitious, and committed to achieving excellence at the highest level of the industry.
- 28 days holiday including bank holidays
- An additional paid day off on your birthday
- Complimentary stay at the Castle after 3 months’ probation period successfully passed
- Training programs via internal & external professionals and access to online training facilities
- Staff and family rates on hotel accommodation and discounts on food and beverage
- Recognition programmes
- Uniform and meals provided whilst on duty and free parking