FreeHire

Blockchain Association

Associate Manager, SAM

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You will own the end to end content lifecycle across transaction monitoring and screening and enhanced due diligence You will lead a small team of contractors manage priorities and deliver high quality content guidance documents and job aids You will build and deploy AI agents and automated workflows to scale content production and reduce manual effort You will partner with Engineering L D Operations and other teams to align content and processes and you will shape the AI strategy for the content domain

Responsibilities

  • Own the end to end content lifecycle across TM Screening and EDD managing intake prioritization creation review approval publishing and change communication for all procedural content guidance documents and job aids
  • Lead a team of 2 3 contractors assigning work setting priorities and ensuring consistent quality and delivery against deadlines
  • Drive program management for the TM function hosting weekly change management meetings tracking the book of work resolving blockers and reporting progress to senior leadership
  • Build and deploy AI agents and automated workflows to scale content production streamline intake processes and reduce manual effort across daily operations
  • Partner cross functionally with Engineering L D Operations 2nd Line Compliance and Program teams to align content and process changes across the organization
  • Shape the AI strategy for the content domain identifying opportunities for automation building agent driven solutions and driving adoption across the team

Requirements

  • 7+ years of experience in compliance operations financial crimes AML BSA or related regulatory environments
  • Demonstrated program management track record including managing 3+ cross functional initiatives simultaneously with structured tracking and deadline driven delivery
  • Hands on experience applying AML BSA transaction monitoring sanctions screening or EDD regulatory frameworks in an operational context
  • Proven ability to build and manage AI agents and automated workflows including driving AI strategy and adoption within a functional domain
  • Experience managing content lifecycles or knowledge management functions in a regulated environment with published outputs used by front line operations teams
  • Utilizes generative AI responsibly maintaining human oversight to deliver business ready outputs and drive measurable improvements in workflow efficiency cost and quality

Benefits

  • Equity
  • Bonus eligibility
  • Medical
  • Dental
  • Vision
  • 401(k)