Associate Manager - Social Media

Job Description:

Dentsu International comprises of five leadership brands - Carat, Dentsu Creative, dentsu X, iProspect, and Merkle, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, dentsu international operates in over 145 markets worldwide with more than 66,000 dedicated specialists.

Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while the dentsu international is the 5th largest in the world.

Role Summary:

Designation: Associate Manager – Social Media

Job Location: Gurugram

Experience: 3–5 years of agency experience in digital account management, client servicing, or digital marketing.

About the Role

Dentsu is looking for a dynamic and strategic Associate Manager – Social Media to lead and execute impactful social media strategies for brands. The ideal candidate should have a strong understanding of digital ecosystems, content strategy, community management, and campaign performance analytics.

Key Responsibilities

• Develop and execute comprehensive social media strategies and campaigns aligned with brand objectives and define relevant KPIs.

• Manage and update content across multiple social media platforms, ensuring consistency in brand voice and messaging.

• Monitor and engage with online communities, followers, and customers, while resolving queries in a timely manner.

• Utilize social media management and listening tools to track performance and optimize campaigns.

• Stay updated with the latest social media trends, platform updates, and emerging digital opportunities.

• Analyze campaign performance, audience insights, and web traffic metrics to provide actionable recommendations.

• Collaborate closely with content, creative, and design teams to optimize content performance.

• Build and maintain strong relationships with influencers, partners, and external stakeholders.

• Work closely with clients and senior management to present ideas, campaign updates, insights, and strategic recommendations.

• Manage multiple stakeholders and ensure timely delivery of social media initiatives in a fast-paced agency environment.

Required Skills & Experience

• 3–5 years of relevant experience in social media management, preferably in a digital or advertising agency.

• Prior experience handling healthcare, diagnostics, pharma, hospitals, wellness brands, consulting firms, finance, or technology brands will be preferred.

• Strong strategic thinking, content development, and copywriting skills.

• Good understanding of social media platforms, digital trends, audience behaviour, and performance metrics.

• Experience with social media tools, analytics platforms, and reporting frameworks.

• Excellent communication, client servicing, and presentation skills.

• Ability to manage multiple projects and stakeholders effectively.

• Comfortable working from the client’s office at least twice a week.

To apply, please share your updated CV by filling out the complete Job Application Questionnaire while applying online for a faster process, or by emailing the details listed below to sonam.malik@dentsu.com (this helps us process your application faster):

Email subject: Ref: Associate Manager - Social Media role with Dentsu, Gurugram

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Location:

Gurugram

Brand:

Iprospect

Time Type:

Full time

Contract Type:

Permanent