Associate Provider Network Manager
We’re hiring a relationship-driven Associate Provider Network Manager to help grow and support a high-performing dental provider network.
The Associate Provider Network Manager supports the development and maintenance of a strong dental provider network by assisting with recruitment, provider relations, and compliance efforts. This role works closely with internal teams and providers to ensure network adequacy, resolve issues, and deliver a high level of service aligned with organizational standards.
Open to candidates in Florida (Jacksonville/Duval County area preferred)
What You’ll Do
Provider Recruitment & Network Development
- Assist in recruiting General Dentists and Specialists to support network growth and meet access standards
- Analyze network needs and identify gaps requiring additional provider recruitment
- Support recruitment campaigns and outreach efforts within assigned territories
Provider Relations & Account Management
- Manage and service provider relationships within assigned territory
- Conduct service calls and site visits to ensure provider satisfaction and address concerns
- Build strong relationships to promote engagement, retention, and network stability
Operations & Compliance
- Collect, review, and process provider contract documents for accuracy and completeness
- Ensure compliance with annual attestation requirements and internal policies
- Process provider changes and maintain accurate system updates
Issue Resolution & Coordination
- Partner with internal teams and provider offices to resolve provider and member issues
- Handle routine provider inquiries and support claims-related resolution
- Escalate complex issues appropriately
Training & Communication
- Educate providers on policies, procedures, and network requirements
- Conduct provider orientations following established guidelines
- Communicate effectively with internal stakeholders and external partners
What Sets This Role Apart
- Blend of relationship management, fieldwork, and operational coordination
- Direct impact on network growth, provider satisfaction, and member access to care
- Opportunity to build expertise in managed care, dental networks, and provider engagement
Qualifications
Education & Experience
- Associate degree in a related field preferred or an equivalent combination of education and experience
- 2+ years of experience supporting provider networks, dental offices, managed healthcare, or related sales
- Experience with Dental PPO or DHMO networks preferred
Core Capabilities
- Knowledge of dental terminology and provider network operations
- Strong communication, presentation, and relationship-building skills (bilingual a plus)
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong organizational, time management, and problem-solving skills
- Ability to manage multiple priorities and follow through to resolution
- Customer-focused, detail-oriented, and proactive approach
- Medicaid or Medicare experience preferred
Work Environment
- Remote or home-based with travel up to 25% (including site visits and provider meetings)
Why Join
- Be part of a mission-driven organization improving access to quality dental care
- Opportunity to grow within provider network management and healthcare operations
- Collaborative, team-oriented culture with strong leadership support
Apply Today
If you’re passionate about building strong provider relationships and supporting network growth in a dynamic healthcare environment, we encourage you to apply.