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Associate Systems Operations Analyst

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“Republic Bank believes in the development and advancement of our associates. We offer the opportunity to learn all aspects of the company to prepare for future advancement. Come join our team for a career, not just a job!“

Grade 7

About Republic Bank

Republic Bank’s values are built upon making an IMPACT for our clients, our associates and the communities we serve. (IMPACT stands for Innovate for the Future, Make it Easy, Provide Exceptional Service, Acknowledge & Celebrate Success, Commit to Caring and Thrive Together) The associates of Republic Bank are the key to our success as an organization and we value our associates. It’s one of the reasons we’ve been named as one of the Best Places to Work in Kentucky for ten years! For more information about the company, please visit www.republicbank.com.

POSITION PURPOSE AND OBJECTIVES

This role is responsible for conducting IT Operations tasks to support the DNA core and other ancillary systems. This position will be able to fulfill the daily production tasks but with supervision. Furthermore, the position will assist the Manager and higher-level operators in all production activities.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

MINIMUM QUALIFICATIONS
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Minimum 1 year of experience working in an enterprise IT environment prefered.
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Minimum 1 year of experience working in a banking environment preferred.
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Exposure to Microsoft Office products and internet applications required.
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Introductory knowledge of how modern networks function preferred.
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Familiarity of Microsoft servers and the Microsoft Operating System preferred.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
Description % of Time Spent
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System Operations & Monitoring
  • Monitor automated job processes in various software platforms such as OpCon, Nautilus and MOVEit.
  • Navigate and execute various batch jobs and processes occurring in the bank's core environment.
  • Work in a Microsoft computing environment, including Windows servers.
  • Respond to messages, alerts and emails requiring system operations action.
  • Execute the miscellaneous daily and periodic processing sheets utilized by the operations team.
70%
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Issue Escalation & Operational Coordination
  • Escalate system, processing, or equipment issues in accordance with defined procedures.
  • Communicate processing status, risks, and issues to senior team members and management.
  • Partner with senior team members to resolve system or production-related concerns.
  • Ensure accuracy, timeliness, and adherence to operational schedules through effective communication and coordination.
30%
  • Maintain a working knowledge of compliance requirements affecting your position and area of responsibilities and actively learn new regulations and assist in the implementation, if required.
  • Model and foster behaviors that support the Bank’s values and corporate culture creating an atmosphere of trust, cooperation, accountability, and dedication to the organization.
  • Willingly perform all other duties and projects as assigned.
INTERPERSONAL SKILLS AND COMPETENCIES REQUIRED
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Verbal and written communications skills are necessary for effective interaction with clients, vendors, and various departments, and/or to help resolve problems.
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Self-motivated and work cohesively in a team environment.
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High energy level and strong sense of urgency.
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Considerable care and discretion are imperative, due to the prospect of a considerable loss of working time, money, image and goodwill.
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Continued self-learning is essential to retain relevant skills whilst working with information systems.
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Strong desire to learn and a general attitude of curiosity.
PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the associate is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The associate frequently is required to stand or walk. The associate is occasionally required to reach with hands and arms. The associate must occasionally lift and/or move 10 pounds. Specific vision abilities required by this position include close vision, and distance vision. The noise level in the work environment is usually moderate.
OTHER REQUIREMENTS
  • Travel between Republic Banking facilities may be required including occasional out of town travel.
  • Flexible work schedule may include some evenings, weekends and/or overtime.
  • Stay abreast of new developments, best practices, and statutory and regulatory changes.