Audio Visual Technician
At the JB Duke Hotel, we pride ourselves on delivering flawless experiences for every guest, meeting, and event. We are seeking a skilled and reliable Audio/Visual Technician with strong audio expertise to join our A/V team.
This position is responsible for setting up, operating, maintaining, and troubleshooting audio-visual equipment to ensure seamless presentations and high-quality event experiences. From meetings and conferences to special events, this role plays an important part in supporting our clients, enhancing the guest experience, and upholding our reputation for excellence.
Key Responsibilities:
- Set up and operate audio-visual equipment including microphones, projectors, video conferencing systems, sound systems, and lighting for various events and meetings.
- Collaborate with event coordinators and clients to understand their specific audio-visual requirements and ensure all equipment is configured to meet their needs.
- Conduct thorough testing of equipment prior to events to ensure optimal functionality and troubleshoot any technical issues that may arise.
- Provide on-site technical support during events to address any audio-visual challenges promptly and efficiently.
- Maintain and inventory all audio-visual equipment, ensuring it is in excellent working condition and arranging for repairs or replacements as necessary.
- Stay updated on the latest audio-visual technologies and trends to recommend and implement improvements in the Inn’s audio-visual services.
- Train and guide other staff members on the basic operation of audio-visual equipment as needed.
- Assist in the development of standard operating procedures for audio-visual services to enhance efficiency and service quality.
- Ensure compliance with all safety and operational protocols while handling audio-visual equipment.
- Provide exceptional customer service by addressing client inquiries and concerns in a professional and courteous manner.
Why You’ll Love Working Here (Benefits)
- Competitive salary with opportunities for growth
- Health, Dental, Vision, and Life Insurance
- Supplemental coverage options (Short-Term Disability, Long-Term Disability, Critical Illness & Accident)
- Generous Paid Time Off (PTO) and 8 Paid Holidays annually
- 401(k) with employer match (eligible after 6 months)
- Employee Assistance Program (EAP)
- Supportive, collaborative, and service-driven team environment
- Opportunity to represent a collection of highly respected, award-winning properties