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SMS INFOCOMM CORPORATION

Auditor - Out of Box - Mid Shift

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Summary

The OBA Auditor is responsible for the inspection, testing, and verification of various customer devices within the Whole-Unit-Repair Depot Rushmore.

Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.

Daily Responsibilities - % of Job 90%

  • Performing Visual Inspections:
    • Assembly issues
    • Missing screws
    • Missing labels
    • Defective plastics
  • Performing Software/Hardware testing:
    • Windows (7,8,8.1, 10, & Enterprise)
    • ChromeOS
  • Performing Documentation Verification:
    • Traveler Form and physical Unit Verification
    • Customers Problem Description
    • Technicians Repair Action
    • Presence of Accessories
  • Requires 75-85 inspected units within an eight-hour period.
  • Requires 100% Pass-Rate through Shipping
  • Must be able to adjust to performing a variable Lot-Sample audit of work product ranging from 33%, 50%, and 100%.Must be available to work overtime hours and additional hours are expected on Saturdays (7:00am-3:15pm), unless otherwise notified.

Repair Depot Efficiencies - % of Job 5%

  • Builds and maintains a work environment that is positive and is supported by open feedback and two-way communications at all levels.
  • Keeps workspace organized and clean at all times.

Team Building/Leadership - % of Job 5%

  • Responsible for maintaining a positive work environment while supporting the companys culture.
  • Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.