Auto Glass Service Advisor/Shop Assistant

Overview<\/b>
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We are seeking a skilled and detail\-oriented Service Advisor to join our team. In this role, you will be the friendly face of Omni Auto Glass, ensuring a smooth and positive experience for every customer. You'll handle front\-line interactions, support daily operations, and assist our installation team as needed. This role is ideal for someone with strong customer service skills, a positive attitude, and a willingness to multitask in a fast\-paced auto service setting.<\/span>
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Requirements<\/h3>

Primary Responsibilities<\/b>
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  • Greet customers upon arrival and walk\-ins with a warm, professional demeanor, assessing their needs and guiding them through the service process.
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  • Safely move vehicles to and from the service area, ensuring proper handling and parking.
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  • Process customer payments accurately using our point\-of\-sale system, providing receipts and explaining any charges.
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    Secondary Responsibilities<\/b>
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    • Handle overflow phone calls, scheduling appointments, and providing basic information on services.
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    • Pick up glass and supplies from the local depot as needed to support inventory and operations.
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    • Assist installation technicians with setting glass during peak times or as required, following safety protocols.
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    • Pick up glass and supplies from the local depot as needed to support inventory and operations.
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    • Assist installation technicians with setting glass during peak times or as required, following safety protocols.
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      Benefits<\/h3>
      • Dental insurance
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      • Employee discount
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      • Health insurance
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      • Opportunities for advancement
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      • Paid time off
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      • Paid training
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      • Vision insurance
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