Service Advisor – Modern Infiniti of Winston-Salem

Compensation: $45,000–$75,000+ per year

Why Modern Infiniti of Winston-Salem?

Join the Modern Automotive Network, a fourth-generation, family-owned dealership group that has been serving customers since 1933. At Modern Infiniti of Winston-Salem, you'll enjoy a supportive team environment, excellent earning potential, and the opportunity to build lasting relationships with customers while helping our service department continue to grow.

Benefits

• FREE Employee Health Insurance
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Employee Vehicle Purchase Program
• Ongoing Training & Career Development
• Stable, Family-Owned Company Since 1933
• Opportunities for Advancement Within the Modern Automotive Network

What You'll Do

• Greet customers and provide an exceptional service experience.
• Write repair orders and communicate vehicle concerns clearly with technicians.
• Keep customers informed throughout the repair process.
• Recommend maintenance and repair services based on vehicle needs.
• Build long-term customer relationships through outstanding service.
• Coordinate with technicians and the parts department to ensure efficient workflow.

What to Expect

• Smaller, team-oriented dealership with 4 main shop technicians and 1 express technician.
• Service Advisors average 7–9 repair orders per day.
• Advisors consistently average 2.5+ labor hours per repair order.
• Earning potential of $45,000–$75,000+ annually, depending on performance.
• 5-day work week with rotating Saturdays (every other Saturday).
• If you work Saturday, you'll receive a scheduled weekday off.
• Schedule:
  • Monday–Friday: 7:30 AM – 6:00 PM
  • Saturday: 8:00 AM – 4:00 PM

Qualifications

• Previous automotive service advisor experience preferred.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Organized, professional, and team-oriented.
• Computer proficiency and dealership software experience are a plus.
• Valid driver's license and acceptable driving record required.

Modern Automotive Network is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.