Automotive Support Specialist
We are seeking a detail-oriented and customer-focused Automotive Support Specialist to join our team. This role supports daily operations of our automotive service department and vehicle sales division by ensuring efficient customer service, accurate documentation, and organized administrative processes.
Provide excellent customer service by greeting clients, answering inquiries, and assisting with service and sales needs
Coordinate communication between customers, technicians, and sales staff
Maintain and organize service records, sales documents, and customer files
Handle data entry, filing, and clerical tasks to support daily operations
Assist in preparing and processing repair orders, invoices, and sales paperwork
Schedule appointments and follow up with customers regarding service updates
Support inventory tracking and basic office organization
Ensure compliance with company processes and documentation standards