Banquets Manager

As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as a Banquets Manager, we not only meet, but also exceed, our guests’ expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.

Position Summary:

• Join our Ladies and Gentlemen and be responsible for overseeing banquet operations, leading the banquet team, ensuring exceptional customer service.

• Working alongside the Director of Food & Beverage on budgeting, payroll management & human operations

• Tasked with service trainings for the banquet operation teams

• Point of Contact in coordination of events and activities internally and externally

• Manage supply needs, inventories, equipment, and staff scheduling.

• Support the hotel’s service and relationship strategy, driving guest loyalty by creating unforgettable memories through each guest experience.

• Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings.

• Ensure you and the team uphold all company policies and procedures and complete all required managerial tasks in a prompt & thorough manner.

• Inspire the Banquets team to provide quality service and exceed guest expectations.

• Be an empowering leader by providing motivation and support to your department’s Ladies and Gentlemen.

• Plan and execute team building activities for our associates as they are our most important assets.

• Liaise with stakeholders, clients and other individuals as the main point of contact for events & kitchen functions.

About You:

• Relevant experience in a similar managerial role

• Working rights in Australia

• Enthusiastic to escalate your career

• An up-to-date Victorian RSA

• Self-motivated, driven and energized in a fast-paced environment

• Armed with smart solutions and a can-do attitude

Our Benefits:

• Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends

• Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month

• Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group

• Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program

• Opportunity to receive Employee Referral Incentives and get paid for working with your friend

• Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.