accorhotel

Bartender (0-hour Casual Contract), The Savoy Hotel

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Job title: Bartender

Department: Food & Beverage, Gallery

Inspired & supported by: Restaurant General Manager

Salary: £21.52 per hour (including service charge)

Your purpose will be:

You are an ambassador for exceptional service that is the hallmark of our Savoy bar experience. Your warm, personal attention and passion for mixology is worth raising a glass to.

You will be accountable for:

  • Delivering a memorable and professional 5-star beverage experience

  • Proactively engage with guests about both the food and beverage offering in the outlet and wider F&B outlets

  • Advising guests through enthusiastically sharing your knowledge about our F&B offering

  • Delivering on all standards, policies and procedures to create memorable luxury guest experiences

Your key responsibilities & contribution will be:

  • Delivering an extraordinary service experience to the highest industry standards with a distinctive personal touch as one team in the bar and on the floor

  • Mixing drinks in a timely manner and based on our standardised recipes and service standards

  • Assisting guests regarding menu choices in an informative and enthusiastic way

  • Boosting our revenue through upselling and other creative initiatives

  • Being part of the creative process of our beverage menus across the hotel

  • Having a good knowledge of mixology and contributing your ideas to creating new and relevant recipes

  • Sharing knowledge of mixology, our offering, promotions, general hotel information and Savoy stories

What you will need to do this role:

Essential:

  • 1-2 years bartending experience in a luxury environment

  • Passion for and understanding of 5-star hospitality and what it takes to deliver it

  • Empathetic with a talent for building rapport, and reading each guest’s desired level of interaction

  • Quick thinking, resourceful and able to solve problems ’in the moment’

  • Able to remain calm and courteous at all times

  • Able to work well under pressure in a fast paced and changing environment

  • Able to work collaboratively as part of a team

  • Willing to work in rotating shifts including weekends and public holidays

  • Good knowledge of spoken and written English

Desirable:

  • Basic knowledge with a POS System

  • Basic knowledge with Open table

  • Industry related certifications (i.e. WSET)

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

What’s in it for you?

  • Competitive salary, pension
  • Accrued holidays
  • Exclusive discounts:
    • Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included)
    • 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants
    • 20% off at other Gordon Ramsay restaurants and Restaurant 1890
  • Colleague restaurant, interfaith prayer room and wellness room
  • Laundry services for all colleagues
  • Gym access
  • Local discounts