Bartender

SCOPE OF POSITION

St James Bar is one of London's leading luxury cocktail destinations. In May 2026, the bar was awarded a One Pin by The Pinnacle Guide, recognising excellence in its drinks programme, guest experience, and hospitality standards. This achievement reflects the team's commitment to innovation, creativity, and world-class service.

As a Bartender at St James Bar, you will play a key role in creating memorable experiences for our guests. With an in-depth knowledge of cocktails, spirits, wines, and luxury service, you will prepare and serve drinks with flair, professionalism, and creativity, ensuring the highest standards of hospitality in every interaction.

RESPONSIBILITIES

• Prepare and serve a wide variety of beverages to the highest standards, including cocktails from the signature menu and bespoke guest requests.
• Deliver personalised and engaging service, building rapport with guests and ensuring a welcoming atmosphere.
• Be conversant in the use of the Micros system, following operational procedures and Sofitel’s standards of service.
• Maintain cleanliness and organisation of the bar area at all times, following health, safety, and hygiene regulations.
• Assist in the creation and refinement of cocktail recipes and presentation, contributing to seasonal and signature menu development.
• Monitor inventory and restock bar supplies as required; assist in monthly stock takes.
• Process payments accurately using POS systems and follow cash handling procedures.
• Work collaboratively with the bar and floor team to ensure seamless service during all shifts.
• Maintain knowledge of hotel services and facilities, promoting them where appropriate. Ensure you have a thorough understanding of and adhere to laws and regulations regarding licensing, food safety, health & safety & fire regulations.
• Relate naturally and warmly with guests—genuine interaction is at the heart of the St James Bar experience, requiring flexibility and attentiveness in every aspect of service.
• Collaborate effectively with the wider bar and floor teams to ensure a seamless and high-quality guest journey.

• Proven experience as a bartender in a high-volume, premium, or luxury hospitality environment. Extensive knowledge of cocktails, spirits, wines, beers, and beverage service techniques.
• Excellent customer service and communication skills, with the ability to build rapport and deliver personalised guest experiences.
• Experience using POS systems, such as Micros, including accurate payment processing and cash handling procedures.
• Strong understanding of food safety, licensing regulations, health & safety requirements, and hygiene standards.
• Ability to work effectively in a fast-paced team environment while maintaining high standards of presentation, attention to detail, and professionalism.

Discover a world of unparalleled perks tailored just for you:

• Competitive compensation package, including service charge and annual bonus of £1.300,00 per year.
• Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
• Employee Benefit Card – Discounted rates at Accor properties worldwide.
• Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
• Complimentary Meals While on Duty.
• Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
• Be Part of the Largest Hospitality Group in Europe.
• Exceptional Training and Development Opportunities through Apprenticeship Program.
• Global Growth Opportunities.
• Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
• Social Events and Activities.

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

Let your passion shine, visit careers.accor.com