BARTENDER

Key Responsibilities

Guest Service

• Provide friendly, professional, and attentive service to all guests.
• Engage with customers, make recommendations, and create a welcoming atmosphere.
• Handle guest enquiries, feedback, and complaints promptly and professionally.

Beverage Preparation & Service

• Prepare and serve alcoholic and non-alcoholic beverages according to company standards and recipes.
• Ensure consistency in drink quality, presentation, and portion control.
• Verify guests' age and comply with all liquor licensing regulations.
• Maintain knowledge of cocktail recipes, spirits, wines, beers, and beverage trends.

Bar Operations

• Set up and prepare the bar before service.
• Maintain cleanliness and organization of the bar, equipment, and storage areas.
• Monitor stock levels and communicate replenishment needs to management.
• Assist with inventory counts and stock rotation.
• Ensure all glassware, tools, and equipment are properly cleaned and maintained.

Cash Handling & POS Operations

• Process customer orders accurately through the POS system.
• Handle cash, credit card transactions, and bill settlements responsibly.
• Ensure accurate recording of sales and adherence to cash-handling procedures.