BED CONTROL COORDINATOR

Overview

The Bed Control Coordinator insures the effective and efficient utilization of acute and long-term care beds, and hospital resources as well as insuring proper registration procedures are followed. This position acts as a liaison between physician, department managers, patients and external agencies concerning the admitting process and is responsible for maintaining the confidentiality of all patient information.

Responsibilities

POSITION SPECIFIC DUTIES (other duties may be assigned)

Assumes responsibility for position responsibilities outlined in the Registrar job description.

Maintains the hospital census and reconciliation with nursing units. Calculate observation hours and enter on the account.

Reports direct admissions to the nursing supervisor who determines medical necessity and appropriate level of care; coordinates effective patient flow to insure internal and external customer satisfaction; informs physicians of patient arrival times; coordinates admissions with nursing units, ambulances and external entities.

Evaluates patient financial status at admission and/or referring to the Patient Financial Advisor as appropriate.

Secures and releases patient valuables at admission and discharge.

Prepares all surgery and/or GI packets for the following day securing patient orders, insurance verifications and patient notification of possible out of pockets.

Completes additional projects as requested by Supervisor or Director.

Takes initiative and performs as self-starter in daily activities.

Qualifications

QUALIFICATIONS/JOB REQUIREMENTS:

EXPERIENCE:

• One year of patient registration experience in an acute facility. More years of experience may be required if hired in a registration area that demands more experience. Work in a physician’s office may be substituted for an acute hospital setting if duties are similar.

OTHER SKILLS, ABILITIES & KNOWLEDGE:

• Understands the registration process, managed care/capitation, Medi‑Cal, Medicare regulations, Medical Terminology, HIPAA, ABN, and EMTALA regulations
• Works effectively with the public, physicians, and staff
• Provides quality customer service including enhancing patient satisfaction while possessing the ability to work in a high volume production‑oriented and structured environment